Role Overview:

Manage the day-to-day operations of the Jered Service technicians to ensure that all work is completed on schedule and within budget. Responsible for the supervision, development, and training of service technicians. Responsible for the technical aspects of service contracts and development of service scope of works. Supports the division in the development of new business opportunities.

Essential Duties and Responsibilities:


* Manage all Jered Service Technicians.
* Collaboratively with the contracts manager develop successful bids and proposals for new business.
* Collaboratively with the contracts manager develop detailed workload schedules and plans to ensure customer satisfaction, while supporting technician development.
* Ensure personnel are trained with in the requirements of OSHA rules, and ensure personnel are trained in accordance with the use of PPE to ensure all work is conducted in a safe and efficient manner.
* Responsible for the CFR and EOD process and template.
* Responsible for the resolution of technical issues or concerns from the customer relating to service contracts.
* Ensure employees provide detailed time, trip, and expense reports to the contract manager.
* Collaborate with the Product support lead and the fleet service engineer to translate job found issues into part sales.
* Collaborate with other Jered functional groups to resolve warranty issues that require service technicians.
* Establish and maintain close working relationships with customers, maintenance centers, and port engineers to support effective work execution and business development.
* Play a significant role in the long-term planning and vision for Jered Service.
* Demonstrate leadership qualities, professionalism and create a work environment that fosters teamwork among employees.

You’ve learned about what you'll be doing, here are the benefits you'll gain when you join Jered:


* Global team recognized for their passion of inventing
* First-of-a-kind product culture and project exposure
* Training and development from industry-leading experts
* Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition & Relocation Reimbursement

Jered, a PAR Systems company is an equal opportunity employer and we value individuals with a variety of backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, national origin or any other status protected by applicable law. If selected for an interview, please advise our Human Resources department if you require accommodation during the interview or assessment process and we will support your accessibility needs.




* 10 years’ experience in working with the Navy or DOD contracts supporting Ship Repair and Maintenance.
* Experience in Strategic development of service business supporting the repair and continued support of DOD equipment.
* Strong leadership skills and personnel development abilities.
* Ability to present complex problems and recommended solutions to senior leadership
* Must be able to read, interpret, and mark up blueprints and other technical drawings and material.
* Must be proficient with computers and computer software (e.g., Microsoft Word, Excel)
* Must be able to obtain and maintain security access to military installations, ships, and commercial shipyards and waterfront controlled industrial areas.
* Must have excellent written and oral communication skills.
* U.S. travel will be required by automobile within the local area and by airplane to support other locations. Occasional international travel is possible to support global customers. .
* Valid Driver's License without restriction required.
* US Persons

Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledPDN-9ebbaf86-c92b-4c82-b1d4-accc3abf8597