Innova Solutions has a client that is immediately hiring for a Technical Account Manager

Position type: Full Time
Location: Charlotte NC

CLIENT Consulting specializes in Consulting, Technology and Analytics for Engineering and Financial Services (FS) industry verticals.
We are growing and want you to be part of that growth curve. We serve clients across the globe and for the FS vertical, we are looking for a technical, passionate, customer-oriented and hands-on technology expert to join our Customer Success team with proven performance in similar role, based in the US - preferably in North Carolina.

As the Technical Account Manager, you will:

Work handin-hand with our customers as the technical focal point.
Ensure customers are satisfied and confident in leveraging the solutions.
Develop a trusted advisor relationship with key accounts, customer technical stakeholders, and executive sponsors
Be responsible for keeping current clients satisfied and delivering exceptional client service on a dayto-day basis
Be responsible for working with the internal offshore teams to onboard and integrate new clients and developing existing client relationships
Provide timely and realistic assessment of the client side organizational changes, opinions & thoughts of influencers and decisionmakers and any other relevant information to management.
Participate in technical discussions involving topics such as but not limited to Angular, Node, TypeScript, JavaScript, RESTful APIs, Payment systems.
Contribute in defining new or modifying the existing system architecture and detailed solution designs with scalability, resilience and extendibility as the main principles.
Collaborate with Product Owners, Designers, and engineers on different permutations to find the best solution possible.
Be there in person every week to interact with the key technical stakeholders to participate in technical discussions, understand the needs, issues and to cultivate the relationships.

You should have:

Proven Technical lead/Architect or other relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and Clevel
Experience in delivering clientfocused solutions based on customer needs
Proven ability to manage multiple accounts and to effectively coordinate with the offshore teams
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Deep understanding of the technology space especially as applicable to a lending organization
Selfmotivated and able to thrive in a results-driven environment
Natural relationship builder with integrity, reliability, and maturity
Ability to prioritize among competing tasks
Critical thinking and problemsolving skills

Basic Qualifications:?

Minimum Bachelor / Masters in. Computer Science or related discipline from accredited college or University

At least 8+ years of experience designing, developing, and delivering backend applications with Node.js, TypeScript, JavaScript, Restful APIs and related backend frameworks.

At least 5 years of experience in managing client relationships, demonstrated capability of growing the client accounts.
Must have worked with offshore teams to manage and grow the client accounts.

Proficient in following concepts: object-oriented programming, software engineering techniques, quality engineering, parallel programming, databases, etc.

Strong collaboration skills

Excellent written and verbal communications skills
Nice to have experience: Leveraging Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales team and relationship building.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
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PAY RANGE AND BENEFITS:
Pay Range*: $100k-$200k depending on experience, and can be negotiatble for the right candidate.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.