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Kaiser Permanente
LCSW Assistant Manager Social Services
Santa Clara, CA
Feb 13, 2025
Full-time
Full Job Description
Job Summary:

These positions typically assist a Manager or Director of Social Services by functioning in one of two roles: (1) managing the daily operations of an entire Social Services department or (2) managing the daily operations of an assigned service(s), programs(s) or function(s). In a Home Health department or hospice, the Assistant Manager of Social Services may assist the Home Health and;or Hospice Manager by managing the day to day operations of Social Service programs; providing clinical and administrative supervision to licensed social workers; developing social services budget, business and service plans; implementing quality management/improvement programs for social services; developing and implementing social and services policies, procedures, protocols and clinical practices/ standards.


Essential Responsibilities:

  • In any of the above described role functions, these positions assist the Department Director or Manager to: Plan, develop, implement, maintain and improve/evaluate social services; policies and procedures.

  • Delivery of social work programs/services.

  • Quality management.

  • Fiscal management, and patient/community planning services.

  • Manage staff (including staff deployed to multiple departments and locations).

  • Ensure competencies.

  • Provide clinical leadership and supervision/consultation.

  • Develop, implement and monitor the quality management programs for social services.

  • Assess and analyze staff development needs.

  • Develop and/or present educational/development services that support the delivery of high quality social work.

  • Develop and manage departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.

  • Manage (including collaborating with human resources) and resolve human resources, labor relations, employee performance issues.

  • Safety and risk management issues on a first level basis.

  • Analyze and implement appropriate staffing levels and skill-mix.

  • Recommend, develop, and implement new programs enhancing quality of care and services to specialized patient populations.

  • Participate in writing and/or developing grant proposals.

  • Identify community resources; collaborate with community organizations in developing new programs and enhancing community services for members and other users of our services.

  • Collaborate/consult with medical center physician chiefs, departmental managers, other users of social work services, regional departments, and health plan members on psycho-social matters/service needs and ensures that service is provided in an integrated and comprehensive manner.

  • Identify issues which interface with service delivery and develop techniques to resolve them.

  • Ensure compliance with federal, local and state regulatory/compliance standards.


Basic Qualifications: Experience

  • Minimum three (3) years of clinical social work experience.

  • Minium two (2) years management experience.

Education
  • Masters degree in Social Work from an institution accredited by the Council of Social Work Education.
License, Certification, Registration
  • Licensed Clinical Social Worker (California) required at hire
  • National Provider Identifier required at hire
Additional Requirements:
  • Demonstrated ability to utilize knowledge, principles and practices of fiscal and program management.
  • Demonstrated knowledge of social services treatment/delivery issues, as well as theories of human development and psycho dynamics.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
  • One (1) year in social work supervision in an acute hospital setting.

PDN-9e34021d-9b57-4004-8c8e-432619fd3e25
Job Information
Job Category:
Healthcare Services
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LCSW Assistant Manager Social Services
Kaiser Permanente
Santa Clara, CA
Feb 13, 2025
Full-time
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