Kaiser Permanente
Laboratory Tech Support Services Supervisor
Harbor City, CA
Jun 14, 2025
Full-time
Full Job Description
Job Summary:
Responsible for the supervision and daily operations of the laboratory, coordinating all unit activities and promoting optimal department and individual technical performance of support staff such as Lab Assistants, Lab Aides, Path. Tissue Techs, Autopsy Techs, and Lab Clerks.
Essential Responsibilities:

  • Supervises and ensures the quality, quantity, and reliability of the work performed by all laboratory support staff.

  • Optimally schedules and distributes personnel during periods of varying work load.

  • Reviews specimens to ensure they are collected and processed according to established time and quality standards.

  • Acts as liaison between medical staff and clinical laboratory to clarify orders, obtain missing information, resolve problems, and coordinate the processing of special and routine tests.

  • Ensures compliance with federal, state, and local, medical center, and departmental regulations and policies.

  • Ensures that work areas are maintained for cleanliness, safety, and aesthetics.

  • Provides staff with ongoing training, orientation, evaluation, coaching, and disciplining.

  • Fosters teamwork and harmonious relationships within the department.

  • Handles and resolves patient and staff concerns in a timely manner.

  • Responds to patient care issues to maintain quality of service.

  • May oversee the collection and documentation of patient fees.

  • Determines the supplies needed for operation of assigned area(s) within the laboratory.

  • Maintains a cost effective budget and keeps current with new products and vendors.

  • Assists in the coordination and maintenance of the laboratory disaster plan.

  • Develops procedures and systems to meet patient care, staff and physician needs.

  • Maintains and updates departmental manuals.

  • Collects workload data and other statistical data as required.

  • Maintain computerized access for all laboratory specimens.


Basic Qualifications:
Experience

  • Minimum five (5) years of technical experience in a clinical laboratory.

  • Minimum one (1) year of supervisory/leadership experience.


Education

  • High School Diploma or General Education Development (GED) required.


License, Certification, Registration

  • Phlebotomy Technician II Certificate (California) OR Medical Laboratory Technician License (California) OR Limited Phlebotomy Technician Certificate (California) OR Phlebotomy Technician I Certificate (California)


Additional Requirements:

  • Recent experience (within three (3) years of hire date) in a high-volume clinical laboratory required.

  • Knowledge of management theories and principles.

  • Knowledge of medical terminology.

  • Strong written and verbal skills required.

  • Must be able to work in a Labor/Management Partnership environment.


Notes:

  • Start time may vary.

  • May be required to work alt weekends.

  • Travel to alternate MOBs required.

  • Required to rotate on-call manager assignment.

  • Other duties may be assigned.

  • Preanalytical supervisor.


PDN-9f265b9d-9edf-45b0-9de1-de30a027f990
Job Information
Job Category:
Healthcare Services
Spotlight Employer
Related jobs
Allied Universal
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...
Jul 20, 2025
Aiea, HI
Allied Universal
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...
Jul 20, 2025
Raleigh, NC
Allied Universal
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...
Jul 20, 2025
Springfield, MO
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Laboratory Tech Support Services Supervisor
Kaiser Permanente
Harbor City, CA
Jun 14, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Kaiser Permanente would like you to finish the application on their website.

Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.