Innova Solutions is immediately hiring is immediately hiring for an IT Operations Manager

Location: Chubbuck Idaho 83202
Employment Type: Hybrid (3 days per week in office)

Description
The primary area of responsibility is to coordinate and organize IT Department operations to improve performance, productivity, and efficiency through the implementation of effective methods and strategies. The IT Operations Manager will oversee the operations team to perform critical IT functions related to tech support, permissions management, policy and procedure management, IT budgets, training, and new employee onboarding.

Duties and Responsibilities:

Manage the IT Technical Support team and motivate staff to hit goals, be part of the culture, and provide excellent customer service. Staff management includes scheduling; assigning and directing work; orienting new employees; overseeing or conducting training; coaching; completing team responsibility for evaluating and appraising work; addressing complaints and resolving problems taking disciplinary action; and ensuring quality of work.
Manage onboarding of new IT staff, including setting up system access, establishing mentorships, and training on essential duties.
Maintain a company-wide permissions management solution to ensure adherence to compliance regulations.
Create and maintain training material and documentation related to IT Department needs, industry best practices, compliance requirements, etc. and present training sessions to the IT Department as needed.
Manage policy and procedures for the IT Department to ensure the documents are accurate and updated in accordance with internal and NCUA regulations.
Provide quarterly updates and reports to the Executive team regarding progress made by the IT Department.
Manage accounts for external auditors on applicable systems.
Oversee the annual budget projections and expenditures for the IT Department.
Other duties as assigned.

Qualifications:

Bachelor's degree in computer science, Business Management, or equivalent experience required.
3+ years of management/supervisor experience, 5+ years related field experience.
Excellent communication and leadership skills.
Ability to communicate effectively with Executive Management and Credit Union personnel.
Ability to prioritize, meet deadlines, and manage changing priorities with limited direction.
Ability to always maintain confidentiality of Credit Union and member records.

PAY RANGE AND BENEFITS:
Pay Rate*: $130,000 - 140,000 plus Bonus Relocation assistant is available if required.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW
Thank you!

Nancy Shor
SR Technical Recruiter
nshor@momentumrs.com

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
ClearlyRated Client Diamond Award Winner (2020)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.