IT Business Analyst (Lead Management) at Apex Systems, Inc. in Austin, TX

Job#: 2075632

Job Description:

Apex is currently searching for a Lead Management Analyst for a large semiconductor company in the Austin, TX area. This role has flexibility to be considered as a full time hire or a contract to hire set up. It is a hybrid role with 3 days onsite each week, 2 days remote: Monday - Friday 8-5.

Top Skills Required

Domain knowledge - demand, generation, lead management. Must have exposure to sales/marketing environment.
Salesforce experience is required.
Project Management / Agile environment experience would be a strong preference.

Expected salary would be in the $160-180K range. Please send your resume to [email protected] if you are interested in hearing more details.

Job Description

Position Summary:

Are you passionate about lead management and driving revenue growth?

We are currently looking for an experienced business system analyst with project management skills to join our dynamic hard-working team in Global Sales and Marketing IT. The Lead Management Business Analyst/Business Process Expert, alongside the Lead Management System Architect, is the glue between Marketing, Sales and IT. We need team members to help us transform NXP customer engagement online, with a passion for technology and relentless drive to make the demand creation to opportunity process better, faster and smarter.

Your team

NXP IT is well recognized as a modern IT organization with a DevOps way of working. We are a diversified team with high energy, an open collaboration environment and eagerness for continuous improvement.
Within Global Sales and Marketing IT, we focus on internal and external applications to support the Customer journey. We collaborate with our business teams daily on strategic improvements, innovating and developing the next generation of capabilities to provide a global, best-in-class online customer experience.
GSM IT works with vendor partners including software developers and project leads to design and implement easy to use, customer-ready solutions leveraging SaaS, cloud services and custom development where needed.

Job Responsibilities:

Manage IT lead management projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
Collaborate and partner with business and IT in defining, preparing and executing projects and change programs
Gather and analyze business requirements
Understand the needs of the business on a strategic and operational level
Develop overall project plans and approach in collaboration with the business team and Lead Management Architect
Develop high-level functional design and create business workflows and user flows as needed
Analyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriate

Mitigate risks and address project obstacles as needed

Drive implementation with the onshore/offshore software development team

Effectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issues

Conduct IT acceptance testing and coordinate testing with users

Coordinate project deployment with the release management team

May be responsible for sourcing, negotiations and managing outside vendors

Qualifications:

Required Experience:

BS or MS degree in Project Management, Computer Science or related technical discipline
5+ years of experience in business analysis and IT project management, with a lead management and AI/ML focus
Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural team
Experience with one or more of the following functional domains and associated applications: demand creation (e.g., ZoomInfo), lead management (Nova Silva), virtual sales (Salesforce) and marketing automation (Eloqua, Marketo)
Knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementation
Experience using Agile methodologies and familiarity with tools for Agile project management and software development
Ability to solve complex problems through creative solutions and drive successful negotiations with project stakeholders
Familiar with User Interface Design, Gen AI

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.