Job#: 2076588
Job Description:
Instructional Designer – Full-Time | Hybrid (3x/week in-office – Vaughan)
Hours: 40/week | Team: Enterprise Transformation Office
Interview Process: Three rounds (one virtual, two in-person)
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At the core of our transformation efforts is the belief that effective training is both strategic and human-centered. We’re seeking an Instructional Designer who can bring more than just content creation skills—they can bring strategy, structure, and curiosity to the table. This person will partner across departments to extract training needs, understand the business context, and build engaging, scalable solutions that meet teams where they are.
This is a fast-paced, service-based environment, and we’re looking for someone who thrives in complexity, asks the right questions, and has a deep understanding of what great training looks like in a real-world setting.
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If you experience any technical issues applying or have any questions, please share your resume out to:
Rohan Kapur – [email protected]
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What You’ll Do
• Act as the front face of training initiatives: gather requirements, define timelines, and recommend strategic learning approaches.
• Collaborate cross-functionally to extract project needs and translate them into effective training deliverables.
• Design, develop, and deliver a variety of training formats—eLearning, microlearning, video content, instructor-led training, and job aids.
• Support onboarding and training for transformative projects, including system and application launches.
• Facilitate pilot sessions, Train-the-Trainer programs, and support rollout within the Learning Management System (LMS).
• Recommend training strategies that align with business goals, user capabilities, and available technology.
• Stay current with industry trends, tools, and delivery formats that improve training efficiency and impact.
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What We’re Looking For
• 3–5 years of instructional design experience, preferably in a corporate or enterprise environment.
• Ability to extract training needs from business requirements and propose solutions based on what’s truly needed—not just what’s requested.
• Demonstrated experience in developing engaging content (including video, short-form content, and microlearning).
• Solid understanding of adult learning theory, instructional methodologies, and change management principles.
• Proficiency in Articulate 360, Camtasia, Adobe Creative Suite, Vyond, or other relevant authoring/video editing tools.
• Experience managing LMS content and training logistics from design to deployment.
• Ability to operate in a fast-moving, service-driven environment where learners may not be tech-savvy and may require creative training access points.
• Strong communication, facilitation, and relationship-building skills across stakeholders and departments.
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Bonus Points For
• Certifications such as CPTD, CIDD, or eLearning development certificates.
• Experience supporting change management initiatives.
• Portfolio of previous training videos or sample content.
• Background in transportation, utilities, or telecom training environments.
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We are an equal opportunity employer and welcome applicants from all backgrounds, abilities, and identities. Accommodations are available upon request throughout the hiring process.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.