JOB SUMMARY

The Health Information Clerk manages patient health information data by ensuring it's quality, accuracy, accessibility, and security in the Electronic Health Record (EHR) through scanning, filing, copying, assembling, and retrieving patient records.The Health Information Clerk is responsible for the appropriate disbursement of medical records per HIPAA guidelines. The Health Information Clerk responsible for assuring records are routed to the appropriate clinical staff per clinic policy in a timely and accurate manner. Releases protected health information according to federal, state, and departmental policies. Works under the supervision of the department head.

ESSENTIAL FUNCTIONS

• Is responsible for the integrity of the Electronic Health Record of all patients.
• Performs scanning and cataloging all documents into patient Electronic Health Record (EHR).
• Clinic and provider generated documents.
• Outpatient and ER generated documents.
• Pharmacy generated documents.
• Patient generated documents and patient employer generated documents.
• Local, state, and federal agency generated documents.
• Financial documents.
• Other miscellaneous documents.
• Prepares and disburses medical records per HIPAA guidelines.
• Responds promptly and courteously to walk-in and phone requests from patients for copies of health care information.
• Responds verbally, or in writing, to requestors, as appropriate, regarding requests which cannot be processed due to lack of information, misinformation, missing or inadequate release of information form, and delays due to incomplete medical records.
• Ensures the appropriate creation and recording of fees charged, billed, and collected for records and/or forms as requested.
• Corrects duplicate medical record accounts.
• Performs storage and/or destruction of hard copy of scanned items, per HIPAA guidelines.
• Is proficient in EHR applications related to position and responsibilities.
• Maintains confidentiality of all personnel and patient care and relations information.
• Follow hospital and departmental policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Complies with CCH Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

• Education
  • High school diploma or GED required.
• Licensure
  • None.
• Certifications required
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
• Experience
  • Healthcare related field preferred
  • Microsoft Word and Excel preferred

Knowledge, Skills, and Abilities:

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR)
• Ability to learn and utilize alphabetical and terminal digit filing systems.
• Must relate well with patients, families, hospital staff, physicians, and public.
• Ability to handle various projects simultaneously and efficiently with attention to accuracy, prioritization, and patient request.
• Analytical, reasoning, and interpretive skills with a high level of mental concentration and memory.
• Computer Knowledge including the ability to enter material into electronic record and a minimum of 60 accurate WPM. Ability to operate telephone, fax, computer, and copy machine t

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