Classified Advertising Specialist/ Obituary Clerk The Berkshire Eagle is looking for a Classified/Obituary Advertising Specialist to join our team. This position is based in our Pittsfield, MA, office, and we are willing to train the right individual. Seeking a self-starter with telephone sales experience. This is a full-time position, Monday-Friday, 8 a.m.-5 p.m. We offer a competitive base with commission opportunities. Key responsibilities include: Obituary intake: Receiving obituary information from Memoriams software, funeral homes and families, verifying details, and ensuring compliance with publication guidelines for The Berkshire Eagle & Vermont News & Media publications. Develop and maintain positive relationships with Funeral Homes, providing excellent customer service Copy editing: Proofreading obituary text for grammar, accuracy, and style. Layout and formatting: Placing obituaries within the designated publication layout according to specifications. Classified ad management & Data Entry: Taking classified ad orders in person, by phone or email. Customer Service: Deliver outstanding customer service to our internal and external customers. Address customer requests, cancellations, or corrections with efficiency and warmth, making each interaction a positive experience. Billing and collections: Generating invoices for classified ads and managing payment collection. Inbound & Outbound telephone sales- Proactive efforts are essential to help drive revenue in our Classified Department. Required skills: Excellent attention to detail and ability to work accurately under pressure Strong communication and interpersonal skills to interact with grieving families and clients Proficiency in data entry and computer skills Basic understanding of grammar and copy editing Ability to prioritize tasks and meet deadlines Our full-time benefits package offers health, dental, vision, life insurance, 401k, vacation & sick time. To apply, please complete the online application at berkshireeagle.com/apply and attach your resume & cover letter. berkshireeagle.com/apply The Berkshire Eagle is an EOE
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