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Universal Banker I
Shrewsbury, MA
May 21, 2025
Full-time
Full Job Description
Avidia Bank

Equal Employment Opportunity/M/F/disability/protected veteran status


Description:

Overview:

Proactively explores customer needs and recommends solutions to expand and retain retail and business relationships. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures. Contributes to the fulfillment of branch and company goals and objectives.

Primary Responsibilities:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers:

  • Providing efficient, effective and courteous customer service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks, processing credit card cash advances, etc.
  • Assist customers with account inquiries, changes, and updates, including address changes, debit card replacements, and online banking support.
  • Educate customers on available banking products and services, identifying opportunities to deepen relationships by making referrals and sales in line with established targets.
  • Open new consumer checking, savings, and other deposit accounts while ensuring compliance with bank policies and regulatory requirements.
  • Represent the Bank in the communities it serves by participating in civic/community organizations to assist in brand awareness and supporting the Bank's mission of being a dedicated and responsible corporate citizen.

Other Responsibilities:

  • Perform related and unrelated duties as may be required.


Requirements:
  • High School diploma or equivalent and a minimum of one year experience in a cash handling customer service role.
  • Previous teller experience preferred.
  • Must be comfortable performing basic math procedures and have strong customer service, communication, problem solving and organizational skills.
  • Schedule will include extended and/or weekend hours.

Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled

Member FDIC/DIF

PM21







PIde6fed133071-29448-37591924

PDN-9ef79ba2-588c-49a4-9d2c-75ffb1f90109
Job Information
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General Counsel
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May 15, 2025
Full-time
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