Join our dynamic team and continue your Customer Service career.

Position Summary:

Our Customer Service Specialists report directly to the Customer Service Manager. We are actively searching for dedicated, confident Customer Service Specialists with a passion for providing our customers with solutions. Are you looking for your next in office career move? Are you a fast learner with the ability to handle incoming phone calls? This may be what you have been waiting for. The opportunity has arrived for our Department to expand and enhance our team and we want YOU! You have what it takes to join us. Apply Today, we cannot wait to meet you.

Specific Responsibilities:

Specific responsibilities include, but are not limited to the following:
Interacts with customers via telephone and email, to provide support and information on an assigned product or service.

Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
Responds to correspondence/emails
Performs other related duties as assigned.
Bilingual is a plus (Spanish/English)

Position Requirements (Skills/Abilities):

Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Scheduling:
Must be able to work Monday through Friday

We offer generous employee benefits which include:
* Health, dental, vision and life insurance
* Paid time off (including a birthday holiday!)
* 401k with generous employer match/Flexible Spending Account/Employment Assistance Program
* Resort Discounts nationwide

*Sign On Bonus Available

EEO ADA M/F VET DISABLED

Compensation details: 16 Hourly Wage

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