Who we are

With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.

Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience - and we need your help.

About This Opportunity

This position's primary responsibility is to monitor and support franchise system activity and respond to a variety of franchise related data requests from the Manager, Franchise Marketing and Recruiting, National Franchise Sales Manager, Operations, Franchise Attorneys, outside counsel and 7-Eleven senior management. The role will backfill current support team.

DUTIES AND RESPONSIBILITIES:

Supports daily and monthly changes to the Oracle and mainframe franchise system related to franchise changeovers and/or general store activities.
Validates automated processes upload correct information to the system - daily activity
Validates system changes work correctly once out of test and into production.
Manages agreement creation software. Execute, document and teaches the Franchise Coordinators and Franchise Sales teams all necessary changes.
Manages a quality assurance process to ensure data to be uploaded in the franchise system and used for agreement creation is accurate.
Extracts data from Oracle and the mainframe computer databases to produce reports to monthly franchise financial close out activity.
Develops, maintains, and periodically issues franchise related reports for 7-Eleven senior management, field operations (Market Managers, Division Vice Presidents), franchise attorneys, outside legal counsel, Headquarters Franchise Department staff and field franchise sales staff as well as Accounting Departments.
Creates queries and executes mainframe programs utilized in the development and maintenance of spreadsheets to forecast and track franchise sales activity and track stores available for franchise inventory.
Creates and prepares ad hoc reports and other special projects as needed.
Develops and maintains various franchise sales activity reports to assist the Franchise Sales Managers.
Attends various meetings, telephone, and videoconferences along with other members of the Headquarters Franchise Department with the field franchise sales staff, legal and Franchise Market Managers and Division Vice Presidents.
Creates and maintains SOPs - Standard Operating Procedures - documenting Dept. processes.
Performs other duties and responsibilities as required by management.
Assist in development of FDD creation and management.

EDUCATION AND EXPERIENCE

PC and mainframe databases or equivalent experience.
Requires proficiency with Oracle, Excel and Word. Access and PowerPoint experience is a plus.
Must have some accounting and analytical skills and have ability to conduct independent research.
This person must be able to maintain strict confidentiality.

INNOVATION

Position is frequently involved in improving methods or procedures originated by others and addressing moderately complex issues. For example, recommend improvements to current processes, and/or monthly reports created by the Manager, Franchise Analysis Systems. Also develops new reports to improve on those already produced. Finds required information in mainframe or Oracle databases and develops report structure. Creates reports to provide senior management with necessary information without too much detail.

DECISIONS

Position regularly makes decisions covered by general methods and procedures. Frequent interpretations are required. Formulates and recommends solutions for complex processes. For example, recommend new ways to collect information, modify current system and suggests improvements to franchise system processes.

Good decisions, ideas and process improvements contribute to the successful completion of a group of tasks within the Headquarters Franchise Department. For example, process improvement suggestions reduce the time required to produce reports and increase departmental productivity. Accurate report data facilitate decisions regarding changes to the overall franchise system. These decisions have legal and operational impacts.

PLANNING

Position plans and coordinates own work and manages small projects on an infrequent basis.

CONTACTS

Contacts employees within the department to exchange or deliver information and to coordinate activities. Also exchanges or delivers report information to employees and managers in other departments and senior management including Vice Presidents of Accounting, Operations, and Franchise. Produces information in reports that are delivered indirectly to the CEO and 7-Eleven Japan.

CONSULTATIVE CONTACTS

Coordinates with managers in other departments during the annual budgeting process. Makes recommendations to the Manager, Franchise Analysis Systems, regarding improvements to overall franchise system existing processes and reports produced.

The list of requirements, duties, responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development.)

*Position not eligible for sponsorship*

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.