Career Site Header

Job Summary

District Office Coordinators handle the routine office work and administrative responsibilities of districted communities. They are also responsible for assisting with planning and coordinating community events and activities.

Job Duties

Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the District Manager (Essential)
Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in NetSuite; records in the proper accounts and issues receipts (Essential)
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual (Essential)
Assists prospective residents by checking the status of inventory; reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the manager (Essential)
Maintains the petty cash fund, ensuring to record expenditures in proper accounts
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals. Reviews and codes invoices and statements for approval
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked and prepares supply orders as necessary
Makes collection calls for site rental payments as directed; submits bad debt files to collections
Processes resident move-ins and move-outs in accordance with the Operations Manual
Assists with planning and coordinating resident relations events and activities within the communities
Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other community-related information as directed
Refers all sales prospects to District Manager and enters prospect information into Yardi in a timely manner
Forwards customer service requests to the District Manager in a timely fashion
Completes new move-in incentive requests for non-Sun Homes home deals
Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed
Other duties as assigned

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in property management office experience (Preferred)
6 months in previous NetSuite experience (Preferred)
Excellent verbal and written communication skills
Strong customer service skills
Good problem-solving skills
Professional appearance
Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multipleplan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty