Seville Nomad

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Executive Committee, the Director of Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Operations oversees hotel services including Front Desk operations, Housekeeping, Guest Services, In Room Dinning, and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy, and special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Divisional meetings, including monthly financial review with senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process.

Duties include:

• Responsible for short and long term planning and the management of the operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Experience supervising all Operations Departments
• Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
• Experience developing standards and operating procedures.
• Participate in MOD program
• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

Qualifications

• 6 years or more of progressive hotel Rooms experience (typically with Hyatt)
• Service-oriented style with professional presentation skills
• At least 5 years of experience in a senior role in a hotel rooms area
• Proven leadership skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
• Clear, concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Maintain communications with Corporate Staff
• Previous experience leading in a union environment strongly preferred

Compensation

The anticipated compensation range is $116,900 - $181,200 annually. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

We’re proud to offer exceptional benefits which include:

· Medical, Dental, & Health Benefits

· Vacation Days

· 401K Retirement Savings Program

· Discounted & Complementary hotel stays at Hyatt hotels globally

· Tuition Reimbursement

· Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and other local discount

· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.