Job Description:

Director, Meetings & Events Technology and Innovation

The Director, Meeting & Events technology and Innovation plays a crucial role in enhancing the efficiency, engagement, and impact of events across the enterprise through the integration of technology and innovative practices.

The M&E Technology and Innovation Director is responsible for developing and implementing technology-driven strategies to enhance the planning, execution, and evaluation of meetings and events. This role involves using innovative technologies to improve attendee engagement, streamlining event operations, and driving innovation in event design, execution, and reporting.

The role involves a variety of responsibilities, particularly leading and managing a team related to all meeting and event components. They will serve as the primary liaison between the M&E team and all enterprise departments to ensure adherence to established Fidelity protocols and policies. As well as developing and overseeing the delivery of training sessions, as needed, ensuring that all partners are informed of current policies and standard processes.

Note: Fidelity is not providing immigration sponsorship for this position

The Team

The dynamic Meetings and Events team collaborate with business partners on the planning, budgeting, and design of all internal and client events. The team manages over 1000 events a year with a focus on creating seamless and memorable experiences that support business and firm-wide objectives.

A primary key to being successful is this position is to have excellent communication and training skills, with the ability to present complex information clearly to diverse audiences.

Key Responsibilities

• Develop and implement a comprehensive technology strategy for meetings and events that aligns with organizational goals.
• Stay abreast of emerging technologies and trends in the events' industry.
• Work with cross-functional teams in the planning and execution of technology-driven events.
• Analyze event data to inform decision-making and measure success.
• Provide ongoing support, resources and troubleshooting for technology-related issues during events.

The Expertise You Have

• At least 10 years of related work experience bachelor's degree in Event Management, Information Technology, Business Administration, or a related field; MBA preferred.
• Proven experience planning all type and sizes of events using the Cvent event management software, CRM platforms, and emerging technologies.
• An analytical mentality with the ability to interpret data and provide actionable insights.
• Excellent communication and interpersonal skills.
• Work under tight deadlines and prioritize responsibilities
• Ability to work autonomously and prepared to work on both strategic and tactical activities

The Value You Deliver

• Collaborating with senior management and colleagues regarding event strategy, objectives, and program goals; making recommendations to achieve maximum impact for leadership, associates and clients
• Strong program manager with ability to implement and project manage with a key focus on business partner collaboration and drive toward deliverables, while keeping team and business partners informed and aligned

Certifications:

Category:

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.