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Fidelity Investments
Director, Human Resources
Merrimack, NH
May 20, 2025
Full Job Description

Job Description:

Director, Human Resources

At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact for our customers! Fidelity is committed to advancing in times of challenge, and we will continue efforts to accelerate our support, development, and the professional experience of our Associates. We believe this is central to continued sturdy growth and growing our market position.

The Role

The HR (Human Resources) Director will deliver HR business partner services and lead compensation, recruitment, diversity, training, and organizational development initiatives in support of the business.

In addition, this person will provide coaching and support to mid and senior-level managers to improve their people leadership effectiveness and drive enterprise and BU (Business Units) specific talent programs. Key areas of focus include organizational design, workforce planning, coaching and feedback, performance and change management, inclusion, and engagement efforts.

This role specifically supports multiple groups and functions in our Client Services organization within the new Fidelity Brokerage Organization.

The Expertise and Skills You Bring

  • HR business partner experience- preferred
  • Actively listens to the needs and concerns of business leaders and functional partners and can develop strategic recommendations/solutions.
  • Able to build & navigate across business units and functions
  • The skill to influence others, develop and maintain working relationships, and deliver results and/or expertise in a professional manner.
  • You can work as part of a program team to drive long term strategic outcomes, owning pieces of work and follow-up items throughout
  • You are confident in partnering with leaders at all levels, challenging and influencing difficult issues and strategic decisions, as well as providing sophisticated solutions to complex issues in an ambiguous environment
  • You have a proven ability to deliver high quality, fast paced service and strong capability in change management, engagement and communication tools and techniques for impacting the workplace atmosphere
  • You are a proactive problem solver and have demonstrated independence, autonomy and accountability when executing your work
  • You have an analytical mindset, are comfortable with data analysis tools, and possess an ability tell a story using data in consultation with leadership
  • Energized and passionate-can persuasively sell ideas and concepts across an organization
  • Strong intuitive knowledge of the businesses in which we compete, and the current and future talent needs of those businesses
  • Excel at interpreting data, recognizing trends and themes, and advising with the business using measures and results
  • Outstanding communication, conceptual thinking, and problem-solving capabilities

The Value You Deliver

  • Develop, align, and execute people practices, programs, and initiatives in support of the business
  • Provide situation coaching and feedback to mid and senior level managers
  • Use inside and outside thinking to create a vision for the future
  • Working with leaders to ensure our associates are positioned for success - planning, hiring, training, mentor, and developing them to meet significant business goals
  • Bringing data, measures, and analytics to influence decisions and guide prioritization of attention and investment of resources
  • Advising leaders on sensitive performance-related situations and their business implications

Certifications:

Category:

Human Resources

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

PDN-9ef4164d-2a75-4baf-91ff-62d85d8dfb7b
Job Information
Job Category:
Professional Services
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Director, Human Resources
Fidelity Investments
Merrimack, NH
May 20, 2025
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