Our major FinTech client is seeking a Sr. UX Designer to join their team for a 6 month freelance role, offering 40 hours/week. This is a fully remote role, requiring EST or CST time zones. Ideally this candidate would live in NYC.
Role Overview: As a Senior UX Designer specializing in B2B partner solutions, you will lead the design of seamless integration experiences that empower our business partners. The ideal candidate will play a critical role in creating intuitive interfaces for the partner portal while designing the service experiences that underpin complex system integrations. This role requires balancing technical requirements with user needs to deliver partner experiences that drive adoption, efficiency, and satisfaction.
Key Responsibilities:
-Develop the vision and strategy for our B2B partner portal, focusing on integration flows, onboarding processes, and self-service capabilities
-Define service blueprints that map the end-to-end partner journey across touchpoints, systems, and stakeholders
-Collaborate with product and business teams to align portal features with partner needs and business objectives
-Design intuitive onboarding experiences for technical and non-technical partner users
-Create dashboard interfaces that provide partners with clear visibility into integration status, performance metrics, and account health
-Develop information architecture that organizes complex technical information in accessible ways
-System Design: Design service experiences for API integration, data synchronization, and partner authentication
-Create visual representations of integration workflows that communicate technical concepts to diverse stakeholders
-Collaborate with engineers to ensure technical feasibility while advocating for optimal user experience
-Design error states, troubleshooting flows, and self-help resources that empower partners to resolve integration issues
- Collaboration & Execution: Work cross-functionally with product, engineering, and partner success teams to implement portal and integration experiences. Create detailed specifications, wireframes, prototypes, and user flows for development teams
-Contribute to agile ceremonies including planning, reviews, and retrospectives
-Measure and optimize portal experiences through analytics, partner feedback, and usage metrics
Qualifications:
-5+ years of UX design experience with demonstrated expertise in B2B products, partner portals, or technical user interfaces
-Strong portfolio showcasing service design methodology, complex workflow design, and technical interface solutions
-Experience with API design, integration documentation, or developer portals
-Excellent communication skills with ability to translate technical concepts into clear user experiences
-Proficiency in research methodologies to gather partner insights and validate design solutions
Tools & Technologies:
-Proficiency in design and prototyping tools
-Experience with service design methodologies and tools (journey mapping, service blueprints)
-Familiarity with API documentation platforms, developer portals, or integration marketplaces
-Working knowledge of web technologies and technical constraints affecting partner integrations
-Understanding of authentication protocols, data models, and integration architectures
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
ashley.sella@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : AS30-1857490 -- in the email subject line for your application to be considered.***
Ashley Sella - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 06/24/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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