At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Deputy Chief of Contract Services is a key leadership position within Capital Programs Support and oversees a number of groups including but not limited to Professional Services, Construction Management, Professional Services and Alternative Delivery Contracting Services, Audit & Closeout, and Change Order Management. The Deputy Chief will lead a large professional staff providing comprehensive contract actions including procurement of professional services and construction contracts, contract/changes negotiation and dispute resolution, and closeout of contracts to support the effective delivery of the MBTA's multi-billion-dollar capital program.   The Deputy Chief shall be a strategic thinker and a problem solver and effectively work across the organization to continually improve business practices supporting the delivery of capital projects.  The Deputy Chief and the Contract Services team are responsible for facilitating the delivery of the Authority's multi-billion-dollar Capital Investment Plan (CIP) with the goal of achieving cost-effective, timely, capital contract actions which are compliant with all state and federal laws, regulations, and requirements.

The Deputy Chief of Contract Services shall be a collaborative team leader capable of establishing trusting relationships and solving problems and conflicts. The Deputy Chief is responsible for hiring, managing, and leading a team of procurement professionals, change management specialists, auditors, and support staff who, collectively are responsible for administering comprehensive capital program contract actions across the Authority. The Deputy Chief will also serve as the point person for all internal and external audits of capital contracting processes and procedures.

Responsibilities include:

• Direct the procurement and administration of professional services contracts and construction contracts, including the development of policies and standard operating procedures that impact the delivery of capital projects. 
• Work closely with senior leadership and project managers to deliver the Authority's CIP through proactive administration of professional services and construction contracts. Such contract activities include procurement and selection of business partners, negotiation and execution of contracts, ongoing contract management support, change orders, and dispute resolution and closeout.  
• Manage professional services contract actions through all phases of contract administration to assist in projects' on-time and within-budget completion.        Professional services contract phases include Request for Qualifications; Request for Proposals; conflict of interest review and determination; shortlist; selection; negotiation; pre-audit; award; contract execution; amendments; task orders; interim and post-audits; invoicing and payment; consultant performance evaluations; and contract close-out.
• Manage construction contract actions through all phases of contract administration to assist in projects' on-time and within-budget completion. Construction contract phases include contractor pre-qualification; pre-advertisement authorization; advertisement; conflict of interest for Design-Bid-Build delivery method and Request for Qualifications, Request for Proposals, Preconstruction, Trade and Non-trade bids, Interim Guaranteed Maximum Price, and Final Guaranteed Maximum Price
• Work closely with senior leadership of delivery teams to determine the most appropriate delivery method for a capital project. 
• Effectively implement all delivery methods including Design Bid Build, Design Build, and CM@Risk. 
• Act as a liaison with other MBTA departments including, Capital Program Oversight, Finance, Legal, and Procurement and Logistics, and Risk Management to coordinate contract activities, as required.  
• Update MBTA standard contracts to reflect best practices and ensure compliance with FTA, MGL, and other appropriate requirements.
• Assist in updating Authority protocols and SOPs and related manuals including but not limited to the Change Order Manual and the Professional Services and Construction Services Procurement Manual.  
• Oversee outreach with the American Council of Engineering Companies of Massachusetts, Construction Industries of Massachusetts, the Disadvantaged Business Enterprise (DBE) Community, and other MBTA industry partners.
• Work closely with ODCR to implement the DBE process for federally funded contracts with MBTA to include all phases of the DBE process including technical assistance for goal setting, monitoring, prompt pay, and other enforcement tasks.
• Work closely with other MBTA departments to implement the DEI Program for professional services agreements and the Small Business Program for Construction. 
• Function as a strategic resource and assist in proactively identifying and resolving potential issues.
• Organize and prioritize workload and be proactive in identifying contract administration needs/requirements.
• Prepare correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint.
• Work independently within broadly defined objectives in addressing complex tasks in a time-sensitive environment.
• Follow up on actions required while seeking guidance as necessary.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous review and determination; award; contract execution; change orders; invoicing and payment; contractor performance evaluations; and contract close-out.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Drive a company or personal vehicle to attend off-site meetings, as required.
• Other duties as may be assigned.

• Bachelor's Degree from an accredited institution in Business Administration, Public Administration, Engineering, Construction Management, or a related field.

• Minimum Twelve (12) years of experience in procurement and administration of professional services agreements and construction contracts 
• Knowledge of design and construction contracts, public procurement regulations, contract laws, and construction management.
• Minimum Seven (7) years of related experience in a supervisory capacity
• Demonstrated success managing staff in the performance of consultant and/or construction contract actions. 
• Demonstrated success in developing subordinates through effective leadership and setting realistic but challenging goals.
• Strong database management skills.
• Effective written and verbal communication, organizational, analytical, time management, and interpersonal skills.
• Working knowledge of Microsoft Word, Excel, Database, and PowerPoint applications.
• Proven track record of collaboration, transparency, and problem-solving skills.
• The ability to effectively communicate with customers, employees, and vendors.
• Excellent customer service and conflict resolution skills.
• Drive a company or personal vehicle to attend off-site meetings, as required.

Preferred Experience and Required Skills

• Law Degree
• Experience in developing standard contract documents and negotiations and dispute resolution.

• A Master's degree in a related subject substitute for two (2) years of general experience. 
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one (1) year of experience.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.