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Full Job Description
Job Details:
Position Title: Data Analyst
Locations: CIC - Charlotte, NC - Hybrid
Duration: 6 months to start - highly likely to be extended through 24 months based on performance/project need
Mission:
This is a net-new need - hiring manager identified a gap in which he needs help to define inefficiencies/areas of improvement in data for home lending tech space.
Day to Day:
- Analyze OKRs and performance metrics (velocity, churn, backlog health, etc.)
- Identify problems to turn "red" metrics into "green" through insights
- Can influence stakeholders and work cross-functionally
- Comfortable working directly with development teams and production support
- Combine and interpret multiple matrices to derive efficiencies
- Build and maintain dashboards in Power BI / Tableau
- Help define and improve KPIs through data stories and deep analysis
- Support the dev and product support teams with actionable data insights
- Engage in thought leadership and help define improvement opportunities in home lending
- Years of Experience: 5-7 years as a Data Analyst or Data Engineer
- Familiarity with the Software Development Lifecycle (SDLC) - should understand concepts like churn, velocity, matrix stages, etc.
- Experience with JIRA or ServiceNow (for stories, epics, features, defects, and issues)
- Ability to build Power BI dashboards independently
- Developer mindset - not a developer role, but understanding of development concepts is helpful
Job Information
Job Category:
Other
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