This job is expired.
Customer Success Manager
New York, NY
May 23, 2025
Full-time
Full Job Description

Davidoff of Geneva USA, Inc. is a leading Caribbean manufacturer, US importer, distributor, retailer and marketer of premium cigars and luxury tobacco products. It is a fully owned by an esteemed Swiss family known worldwide as the Oettinger Davidoff Group. Our company is synonymous with quality, craftsmanship, and its commitment to the luxury lifestyle, representing world-renowned brands such as Davidoff, Zino, AVO and Camacho. At Davidoff USA, we embrace our motto, "Time Beautifully Filled," not only for our customers but also for our employees. With a blend of Swiss precision and Caribbean passion, we offer a dynamic and supportive workforce ecosystem that values passion, integrity, and innovation. Our global family creates legacies where your contributions help shape exceptional and memorable experiences.


Under general direction of the Team Success Manager, perform a wide variety of duties to develop and manage a geographic sales territory by calling on existing accounts and adding new accounts based on need within that local market.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Execute the sales plan and objectives set forth by the company to maximize proper allocation of sales efforts.
  • Present new product lines, promotions, and programs to retailers and wholesalers and review line items not carried in stores.
  • Advise and help with Company merchandising objectives to obtain optimal product exposure and build on new and existing in-store line items. Display point of sale material when available to insure proper brand identification.
  • Review and follow-up with retailer concerns and establish a positive business working relationship. Maintain ongoing attention to sales data and detail.
  • Develop strong customer relationships using fact-based selling techniques and other techniques prescribed by the company. Understand and deliver the concept of managing success using a consumer forward approach.
  • Prepare and implement Key Account Plans for all Appointed Merchants within your territory while working closely with Team Success Manager on identified accounts.
  • Work closely with the various Marketing Managers to insure all programs/ promotions are running smoothly.
  • Present formal Business Reviews with all accounts and develop ways to increase business and adjust planning as necessary.
  • Maintain proper coverage and frequency of sales visits to all accounts in the prescribed area. Seek out new business opportunities in sales areas. Must be flexible to help in other areas when needed.
  • Continually review sales quotas/actual sales with accounts and inform management on ideas and concepts on how to improve overall sales.
  • Ensure proper allocation of time management to achieve maximum sales effort that includes, but is not limited to: proper usage of detail days, PTO days, phone usage, travel time, retail time, etc.
  • Monitor proper usage of company monies and expense accounts and proper usage of company property such as, computers, I-Pads, salespersons samples, and sales materials.
  • Maximize the usage of customer CRM/Mobile Sales Solution "Access". Consistent maintenance of data customer data integrity.


Bachelor's degree (B. A.) from four-year College or university desirable; 5-6 years related experience and/or training; or equivalent combination of education and experience.





PIc187e8bcdf7e-29448-37719775

PDN-9efba1b2-9ee7-4910-a70e-291f8c7a8ea0
Job Information
Job Category:
Other
Spotlight Employer
Related jobs
Status: Full timeHours: 40 hours/weekCompany Sponsored Time: We have a 4-day, 32-hour work week, and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain...
Jun 26, 2025
Vancouver, WA
Mental Health Therapist
Community Counseling Solutions
JOB TITLE: Mental Health Specialist II, III or IVLOCATION: Hermiston OutpatientFLSA: 1 FTE, Exempt (Expectation to work 40 hours a week)SUPERVISOR: Clinical SupervisorPAY GRADE:MHS IV - B12 ($73,900 -...
Jun 26, 2025
Hermiston, OR
Who We Are:FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking s...
Jun 26, 2025
Fresno, CA
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Customer Success Manager
Davidoff of Geneva USA Inc.
New York, NY
May 23, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Davidoff of Geneva USA Inc. would like you to finish the application on their website.

Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.