Achieve more with Volt

Volt is immediately hiring for Customer Service Rep in South Bend, IN

As a Customer Service Rep, you will

Answering 10-20 calls per day via call centre line.
Responding to 30-40 ticket requests daily.
Striving to increase knowledge of entire product offering.
Supporting customer Service by identifying the customers need on first call resolution.
Supporting the Operations team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

This is a full-time opportunity.

The ideal candidate will have:

1-2 years recent customer service experience
At least 1 year of computer experience, as listed below.
At least 1 year of answering phones experience.
General computer skills, 1 year Outlook, Microsoft Suite, and Teams. (preferred E21, Workday and Zoho)

Pay Rate: $16.00 - $18.00 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.