Job#: 2071125

Job Description:

Job Title: UX Designer

Location: Hybrid in Vienna, VA

Contract length: 1 year

Pay Rate: $70-$75/hr

We are seeking a skilled and collaborative UX Designer to join our growing Digital Product Design team. This role is ideal for a designer with a strong foundation in user-centered design and agile product thinking who thrives in cross-functional environments and is passionate about creating intuitive, accessible, and impactful digital experiences.

You will be responsible for contributing to the design of end-to-end experiences across our platforms, from research and wireframes to polished interfaces. Experience with enterprise CRM (ECRM) tools and processes is a plus, as this role is designing systems that support member service and engagement.

Responsibilities:

• Collaborate with product managers, researchers, developers, and other designers to define and deliver user-centered solutions.
• Translate complex business and user requirements into intuitive, elegant designs.
• Create wireframes, prototypes, user flows, and high-fidelity visuals that align with Navy Federal’s design system and accessibility standards.
• Participate in user research and usability testing to validate design decisions.
• Help evolve and maintain our design systems and contribute to design documentation.
• Present and communicate design work clearly and persuasively to stakeholders.
• Contribute to design strategy for products that may integrate with ECRM platform Microsoft Dynamics.

Qualifications

• Bachelor’s degree in Design, HCI, or related field, or equivalent experience.
• 5+ years of experience in UX or Product Design, preferably in a large-scale or regulated environment.
• Strong portfolio showcasing a range of user-centered design projects with clear problem-solving and impact.
• Proficiency in Figma or XD.
• Working knowledge of accessibility (WCAG) and responsive design best practices.
• Experience with Agile or Scrum workflows.
• Excellent communication, collaboration, and storytelling skills.
• Preferred Qualifications
• Familiarity with ECRM systems (e.g., Microsoft Dynamics) and their role in customer engagement and service.
• Experience designing for financial services, enterprise systems, or high-volume transactional interfaces.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.