Communications Manager

Salary Range: 107,685.00 - 121,134.00

Closing Date: 5/21/2025

Job Summary:

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers, and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, childcare, food and vending, procurement, logistics and administrative counsel.

This position is located in the Communications and Marketing Department, Immediate Office, Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The Communications and Marketing team brands, communicates, and markets CAO services and resources to the House community. Communications and Marketing works directly with the CAO’s business units and stakeholders to provide communications support for CAO services provided to House offices, including the development and execution of communications plans and marketing materials geared toward Member, Committee, and Leadership offices. This position serves as the Communications Manager.

Key responsibilities include supervising the editorial team; working closely with the Director of Communications and Marketing to create and execute high-priority communication plans for specific projects and customers; working closely with the Design Manager to ensure alignment between the communications team and the design team.

The position has day-to-day supervisory/managerial responsibilities.

Primary Duties/Responsibilities:

·         Manages the communications team and monitor deadlines for all communications projects. This includes but is not limited to copy-editing and strategic planning.

·         Coordinates with the Design Manager to ensure the communications and design team members are aligned on projects, deadlines, and other important information that could impact the deliverable(s).

·         Collaborates with leaders across the CAO to brand and market products and services; serves as a partner with CAO business units as they plan, develop, and implement new products and services for the House community.

·         Collaborates with the Director and Design Manager to identify opportunities for new communications initiatives.

·         Oversees work request coordination; consistently tracks and monitors progress to ensure activities are on target according to schedule and resources.

·         Collaborates with the communications specialists to provide consultative services to CAO service providers regarding communications projects.

·         Develops, composes, and executes comprehensive communications plans for CAO services and initiatives targeted at increasing awareness and usage by Members, Committees, and Leadership.

·         Writes strategic internal communications materials to support the goals and operations of the organization, including the CAO’s Semiannual Report.

·         Assigns work to subordinates based on priorities, difficulty of assignments, and capabilities of employees; provides technical oversight of work on a continuous basis.

·         Tracks and utilizes analytics for CAO communications.

·         Develops performance plans and evaluates employee performance.

·         Performs other official duties and special projects as assigned

QUALIFICATIONS:
Qualifications:

·         Bachelor’s degree in Business, Communications, Advertising, Marketing; or equivalent combination of education and experience.

·         Minimum 7 years of experience in a marketing/communications role on Capitol Hill, with an advertising agency, or within a marketing communications department.

·         Experience with interactive marketing campaign management and tracking.

·         Knowledge of marketing and branding strategies.

·         Ability to develop surveys and collect data to drive communications decisions.

·         Knowledge of quality assurance principles.

·         Knowledge of and ability to use various automated systems and software programs, including but not limited to Microsoft Office Suite (e.g., Word and PowerPoint), Adobe products, and content management systems (e.g., Drupal).

·         All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.

*Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).