NJM Insurance Group
Commercial Complex Claims Specialist
Trenton, NJ
Jun 13, 2025
Full-time
Full Job Description

The Commercial General Claims department is looking for a Commercial Complex Claims Specialist candidate. The successful candidate must have excellent communication and time management skills as well as a strong organizational background. This individual must be a creative & proactive problem solver, analytical and an independent contributor who can also work as a member of the team. The successful candidate will also be a disciplined self-starter, decisive, owning their decisions and the work they produce.

Hours: Monday through Friday, 8:30 a.m. to 4:45 p.m.

Hybrid: 2 days from home, 3 days in the office

Office: West Trenton, Parsippany or Hammonton (Hybrid opportunity once training is completed)

Job Requirements & Responsibilities:

  • Minimum 24 months of Commercial Claims Experience.
  • Outstanding communication & customer service skills with experience in coverage analysis and negotiation.
  • A minimum of 5-10 years claims experience overall, this should include handling of litigated and non-litigated property damage and bodily injury claims related to BOP, CA and CPP policies.
  • Ability to properly prepare reports, letters disclaiming coverage and Reservation of Rights letters.
  • Negotiation skills with a documented history of pro-actively negotiating settlements on larger exposure claims.
  • The ability to work with AND direct defense counsel towards an appropriate resolution on a claim file.
  • Robust presentation skills.
  • Creative and proactive problem solver.
  • Analytical with an ability to prioritize work assignments.
  • Proficient at Microsoft Office.
  • AIC & Licensed as required.
  • Mid to complex coverage issues/litigation
  • BOP/CPP/CA/Excess (all states)

Salary: $86,020 - $99,954 (Salary is commensurate with direct experience and credentials)

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $86,020-$99,954

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

PDN-9f244e41-5ac6-4910-b774-711a0aba7743
Job Information
Job Category:
Insurance
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Commercial Complex Claims Specialist
NJM Insurance Group
Trenton, NJ
Jun 13, 2025
Full-time
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