Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

This position is located in Midland/Odessa, TX and responsible for leading a team who services these zip codes: 76388 76430 76443 76464 76483 76491 76820 76821 76825 76828 76834 76836 76837 76841 76842 76845 76848 76849 76852 76854 76856 76858 76859 76861 76862 76865 76866 76872 76873 76874 76875 76878 76882 76883 76884 76887 76888 76901 76903 76904 76905 76908 76909 76930 76932 76933 76934 76935 76936 76937 76939 76940 76941 76943 76945 76949 76950 76951 76955 76957 76958 78010 78024 78025 78028 78058 78618 78624 78631 78671 78675 78851 79316 79323 79331 79342 79351 79355 79359 79360 79370 79373 79376 79377 79378 79501 79502 79503 79504 79506 79508 79510 79511 79512 79517 79518 79519 79520 79521 79525 79526 79527 79528 79530 79532 79533 79534 79535 79536 79537 79538 79539 79540 79541 79543 79544 79545 79546 79547 79548 79549 79553 79556 79560 79561 79562 79563 79565 79566 79567 79601 79602 79603 79605 79606 79607 79701 79703 79705 79706 79707 79713 79714 79718 79719 79720 79730 79731 79733 79735 79738 79739 79740 79741 79742 79743 79744 79745 79748 79749 79752 79754 79755 79756 79758 79759 79761 79762 79763 79764 79765 79766 79772 79777 79778 79781 79782 79783 79785 79786 79788 79789 79848

Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $104,000.00-139,500.00
  • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 24% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!