Macerich
AVP, Property Management
Phoenix, AZ
May 3, 2025
Full-time
Full Job Description

Great people make great properties. As a shopping center developer of some of the nation’s best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding, and balanced career.

The Position on our Team:

As a member of the property management group the AVP of Property Management advises and implements corporate policies and procedures and works to achieve established business metrics and critical goals across a portfolio of super-regional and regional retail assets. A primary focus of this position is to ensure consistent execution of company policy, program compliance and promote outstanding customer service. The AVP of Property Management partners with and assists the Property Management, Leasing, and Asset Management departments to meet the organizations vision statement, implement the core values, achieve strategic plans, and ensure that assigned centers meet or exceed all financial goals and maximize their performance.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

In this role you will:

  • Partner closely with Property Management department and internal colleagues on all property group issues ensuring program compliance.
  • Serve as an engaged member of the leadership team that sets direction and strategy for the department, while providing regional oversight for all goals and initiatives.
  • Support the corporate team to better align, educate and execute programs at all properties. Work closely with department leaders to understand their objectives, challenges and opportunities.
  • Cultivate an atmosphere of respect and professionalism, in which team members celebrate collaboration and success. Model a solutions-based approach to overcoming challenges.
  • Ensure participation and understanding of all department-wide training opportunities throughout the year. Facilitate additional training in conjunction with other company resources/experts to increase knowledge in key development areas, as needed.
  • Collaborate with other disciplines to communicate goals and perspective to effectively mentor teams for the greater good. Acknowledge and celebrate innovation and successful programs within the organization.
  • Clearly communicate expectations for key business development programs and help facilitate the rollout of these programs. Address issues in a positive, solutions-oriented method.
  • Frequently visit properties and constructively interact with property management teams.
  • Recruit and screen managerial candidates, involving other management team members in the process, and assist Property Managers with hiring process.
  • Develop and mentor the members of the Property Management team.
  • Conduct internal investigations related to Property Management as directed.
  • Partner with Human Resources on employee relations issues to ensure consistent and fair management of all employees.
  • Manage serious property-related issues at the corporate and property level.
  • Provide ongoing consultation, assistance and participation where appropriate, with property management, leasing, marketing and development matters.
  • Partner with the VP, Security and VP, Marketing to ensure that the property group provides an unparalleled level of service to our retailers and guests.
  • Monitor the reporting management program for each assigned property on a regularly scheduled basis for evaluation of activity levels, report quality and performance compliance.
  • All other duties as assigned.

The Employer retains the right to change or assign other duties to this position.

What you bring:

  • Degree from a four-year, accredited College or University in a related business field. Advanced professional real estate designation preferred.
  • Minimum of 10 years of property management experience required.
  • Knowledge of commercial real estate which includes understanding to a high level of proficiency finance, leasing, marketing, tenant relations, and construction.
  • Experience with a nationally recognized general contractor or retail developer is required.
  • Proven leadership and management skills in dealing with complex projects and personnel situations.
  • Proven leadership in property management, where applying information and insight has led to business impact.
  • Intermediate knowledge of Microsoft Office including Word, Excel, Power Point and Outlook.
  • Broad knowledge of all Human Resources functions and working collectively with other disciplines.

Why You’ll Love Working with Us:

We know our people make us who we are, and we take pride in recruiting and retaining the best and brightest employees from all backgrounds. We recognize the value of strengthening our workforce with diverse thoughts, voices, ideas and people. This makes our company a rewarding and energizing environment to work in.

Macerich’s Total Rewards:

  • Best-in-class benefits with affordable employee contribution levels
  • Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
  • 401(k) match with immediate vesting
  • Ability to purchase company stock at a 15% discount
  • 24 paid volunteer hours and employer charitable match
  • Employee Assistance Program
  • Career-development resources
  • Comprehensive wellness program including Calm Health and ClassPass memberships
  • Remote Fridays
  • And more

Who We Are:

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.

Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9ed1d967-4504-4dbc-a1c4-d235769c6b49
Job Information
Job Category:
Facilities
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AVP, Property Management
Macerich
Phoenix, AZ
May 3, 2025
Full-time
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