Position Title: Assistant Housing Manager

Reports To: Housing Manager

POSITION OVERVIEW

Under the general supervision of the Housing Manager, the incumbent performs responsible and complex independent clerical work with some supervisory responsibilities. The incumbent is responsible for supervising and participating in the collection, accounting for, and deposit of payments from tenants; the preparation and typing of correspondence, reports and records; and the reconciliation of records with control accounts. The employee is expected to perform routine tasks without advice or assistance.

DUTIES AND RESPONSIBILITIES

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.

1. Performs the duties of the Housing Managers as required. Serves in the capacity of a Housing Manager in his/her absence.

2. Performs clerical duties including, but not limited to: typing correspondence, maintaining files, copying, etc.

3. Answers resident questions and concerns both in person and over the telephone. Informs Housing Manager of complex issues.
4. Accepts applications and screens applicants.
5. Conduct verifications and processes applicants according to procedure.
6. Conducts move-in inspections and orientations.
7. Reviews unpaid accounts as needed. Takes appropriate action to collect delinquent payments.
8. Processes transfers according to Authority policy.
9. Maintains tenant files according to Authority policy.
10. Monitors utilities for shut offs, makes appropriate documentation, and notifies Housing Manager.
11. Counsels residents and makes referrals as needed.
12. Processes move-ins including, but not limited to: generating new tenant files, signing lease, orientations, calculating rent, etc.

13. Processes evictions as necessary according to procedure.
14. Processes move-outs including, but not limited to: exit interviews, move-out inspections, and paperwork
15. Conducts interviews when rent change is necessary and processes according to procedure.
16. Assists in the preparation of required reports.
17. Maintains daily vacancy log.
18. Performs routine housekeeping inspections. Accompanied maintenance department on inspections.
19. Assists with pest control services including notifying residents and escorting technician.
20. Assists with office management work including maintaining equipment, ordering supplies, et
21. Collects rent, makes proper documentation, and deposits in bank.