Application Analyst at Apex Systems, Inc. in Boston, MA

Job#: 2080055

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Apex has an opportunity for an Application Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at [email protected].

Here are the details:

Position: Application Analyst

Location: 10 Park Plaza, Boston MA -- Hybrid (2 days on-site)

**Candidates Must Already Sit Locally In New England**

Rate: Negotiable Based on Experience

POSITION OVERVIEW:

The Application Analyst will be a member of the Transit Applications Team in the MBTA IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle repair, including preventive maintenance, warranty, components, and reporting; facilities and Maintenance of Way, including assets such as buildings and subway track; and the application that supports warehouse and stockroom activities

Duties and Responsibilities:

Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the IT perspective
Learn the business process, how it is reflected in the application use, and the supporting database table structure
Write and test reports utilizing Crystal Reports, SQL language, Tableau or other query tools
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; prepare detailed specifications for requested improvements
Design/implement proof of concept
Implement processes within the application
Produce succinct production documentation or job aide
Perform application testing on enhancements, upgrades, or modification projects
Train users on application functions, features and operations
Troubleshoot and identify root cause analysis for application issues
Interface coding and modifications using APIs, C#, other tools as needed
Understand and triage mobile/tablet issues
Understand and triage warehouse scanner and barcode printer issues

Minimum Experience and Required Skills

Four (4) years of experience in information systems programming
Three (3) years of experience working with relational databases (Oracle or Microsoft SQL Server)
Three (3) years hands-on experience writing SQL queries with multiple tables

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.