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Customer Service Representative
Frederick, MD
Apr 21, 2025
Full-time
Full Job Description

We are a locally owned automotive repair shop seeking an organized and detail-oriented Customer Service Representative to join our team.  We value our people and offer a place to learn and grow towards a rewarding career while maintaining a healthy work life balance.

            The successful candidate will be responsible for providing administrative support to our organization and ensuring the smooth day-to-day operations. The ideal candidate will possess strong communication, organizational and administrative skills while focusing on team collaboration.

Duties include:

- Assist with answering and directing phone calls from clients and vendors

- Greet and assist customers at the front desk with professionalism and courtesy

            - Assist with scheduling and work planning

- Learn to write service repair cost estimates, coordinate with technicians and clients

- Perform clerical duties such as data entry, filing, accounts receivable, accounts payable and general ledger

- Coordinate projects, planning and providing administrative support

- Organize and maintain office filing systems

Qualifications:

-Dedication to providing exceptional customer service

-Strong organizational and clerical skills

- High level of accuracy and attention to detail

- Excellent computer literacy skills

- Strong communicator, both verbally and written, with the ability to develop and maintain customer relationships

- Ability to work both independently and as part of a team

- Automotive knowledge preferred – not required

Benefits include:

  • Paid Time Off
  • Health, Vision, and Dental Insurance
  • 401(k) Retirement Plan
  • Paid Holidays

Schedule: Monday - Friday


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Job Information
Job Category:
Customer Service
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Customer Service Representative
Commercial Fleet Services
Frederick, MD
Apr 21, 2025
Full-time
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