Technical Program Manager
At our organization, great ideas have a way of becoming great products, services, and customer experiences very quickly. If you are an ambitious, high-energy individual who is not afraid of challenges, we're looking for you. The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for our Services. The team focuses on the timely delivery, strategy, and execution of in-app messaging sent to millions of users across multiple app services.
We're looking for a Technical Program Manager with a focus on AI/ML, Data and Privacy that will support our Growth Marketing initiatives and work at the intersection of marketing, operations, and technology. You will ensure we use the best practices, features, marketing guidance, as well as privacy guidelines to launch best in class experiences globally. You will also partner closely with global cross-functional teams to help drive operational efficiency for the Growth Marketing Operations Team. Come join a fast-paced and innovative marketing team that focuses on delivering results!
DESCRIPTION: The primary duty of the Technical Program Manager is to drive innovation and results through strategic technical partnerships. The role will collaborate with Product, Engineering, Data Science, Legal, and Marketing stakeholders to support the design, build, and execution of personalized experiences. The focus will be on advancing the use of data signals and driving new AI/ML capabilities in a privacy preserving way in order to make all communications more contextual and relevant to our customers. You will leverage data assets to enable our marketers to make decisions that reach the right users at the right time. Some of the initiatives we work on include supporting new product launches, designing data solutions in order to acquire, engage, and retain customers across our suite of Services.
Responsibilities include, but are not limited to:
-Translating business problems into data initiatives
-Presenting analyses to technical and non-technical stakeholders
-Creating monitoring systems to inform global operations
-Developing and validating data design for marketing optimizations
-Ensuring we adhere to best practices and privacy guidelines.
MINIMUM QUALIFICATIONS
-8+ years' experience managing large cross-functional projects that require a deep understanding of technical design, back-end architecture, and data pipelines.
-Experience leading projects that involve AI/ML integration into automated marketing messaging and consumer facing applications.
-Experience working with privacy and legal teams to evaluate global data usage.
-Strong communicator with excellent verbal and written presentation skills - able to evangelize data informed decision-making at all levels.
-Capable of producing high quality deliverables within tight deadlines with limited oversight.
-Flexibility to deal with rapidly changing, time-constrained schedules.
-Expert proficiency with databases and data retrieval, including SQL.
-Excellent verbal & written communication skills.
-Ability to communicate ideas clearly and to all levels of management
-Strong analytical thinking, analysis, and problem-solving skills
PREFERRED QUALIFICATIONS
-B.S. / M.S. in relevant or quantitative discipline: Engineering, Computer Science, Data Science, or Mathematics
-Strong understanding of Growth Marketing initiatives and consumer lifecycles.
-High proficiency working with Python, with experience in LLMs preferred.
-Experience in working across different global cultures a plus.
-Strong leadership skills with the ability to partner effectively and influence stakeholders
-Experience working with on-device data, or AI/ML solutions
-Specifically looking for someone with privacy and data experience
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
alexa.kline@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : AS28-1854298 -- in the email subject line for your application to be considered.***
Alexa Kline - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 05/22/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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