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Wells Fargo
Financial Crimes Operations Business Accountability Specialist with Heightened Customer Risk
TEMPE, AZ
Jul 5, 2025
Full-time
Full Job Description

About this role:

Wells Fargo is seeking a Business Accountability Specialist on the Heightened Customer Risk team within Financial Crimes Operations.


In this role, you will:

  • Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus
  • Primarily responsible for assessing customer risk related to cannabis and bearer share exposure, but will assess other risk types
  • Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables
  • Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business
  • Engage in additional research and studies to enhance regulatory knowledge
  • Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups
  • Participate in cross-organizational or internal operational initiatives and improvement efforts


Required Qualifications:

  • 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience with Financial Crimes​
  • CAMS or Wells Fargo AML Sanctions Credentials Program Certified (WFAMSC)
  • Industry knowledge or subject matter expertise with cannabis and/or bearer shares
  • Strong writing skills with an ability to effectively document financial crimes risk, mitigating factors and provide a risk determination
  • Experience with Anti-Money Laundering (AML)/Bank Secrecy Act (BSA)
  • Experience with Suspicious Activity Report (SAR) or Unusual Activity Report (UAR) review and writing
  • Experience in conducting investigative research, root cause analysis and consulting on transactions, suspicious situations, policy violations, referrals, customers, and related parties that present moderate to high risk, or complexity
  • Experience in reviewing and analyzing findings to determine level of risk
  • Ability to apply knowledge and independent judgement in various risk management practices
  • Experience in preparing appropriate documentation and reporting to management
  • Experience in assisting with writing corrective action plans and assist in managing change to prevent and mitigate risk
  • Ability to apply knowledge and independent judgement in various risk management practices
  • Knowledge and understanding of process flow or procedure
  • Ability to coordinate completion of multiple tasks and meet time frames
  • Ability to prioritize work, meet deadlines, achieve goals, and work in a complex environment
  • Intermediate Microsoft Office Outlook, Word, and Excel
  • Clear and concise written and verbal communication skills
  • Experience in informing peers, line of business and other partners on findings


Job Expectations:

  • This position offers a hybrid work schedule
  • Willingness to work on-site at the posted location
  • Visa sponsorship is not available for this position

Posting Locations:

  • 600 S 4th St. Minneapolis, MN
  • 300 Highway 169 S Saint Louis Park, MN
  • 1150 W. Washington St. Tempe, AZ
  • 1525 W WT Harris Blvd. Charlotte, NC
  • 800 S. Jordan Creek Pkwy West Des Moines, IA

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$63,600.00 - $113,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

10 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

PDN-9f523717-2a4a-45f5-88d9-31e516a6a610
Job Information
Job Category:
Accounting
Spotlight Employer
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Financial Crimes Operations Business Accountability Specialist with Heightened Customer Risk
Wells Fargo
TEMPE, AZ
Jul 5, 2025
Full-time
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