NFP
We are an independent insurance broker and consultant. We provide property & casualty insurance, corporate benefits, and A LOT more!
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Putting People First

Healthy workplaces are built with employees who feel comfortable speaking up and expressing their thoughts, questions and concerns.

At NFP, our passion is building strong personal relationships based on trust, transparency and active communication to create the best possible work environment for our employees and deliver the best possible solutions to our clients.

 

A successful workforce drives business results by providing multiple perspectives to problems.

 

At NFP we bring new ideas to the table, listen to each other, promote each other’s ideas and tackle the tough stuff together to innovate and grow across recruitment, retention and culture, celebrating and bolstering individuality throughout our workforce through our Diversity and Inclusion and Women in Leadership panels.

 

“We must fiercely protect our core principles of being personal, genuinely caring for one another, developing one another and celebrating each other’s success.”

— Doug Hammond, Chairman and CEO

 

“Our respect for one another because of – not in spite of – our differences and walks of life is what makes NFP great. It’s the respect that feeds the bold ideas that thrust us forward into a bright and prosperous future.”

— Kim Davis, Chief Diversity & Inclusion Officer 

 

Career Opportunities

Account Executive, Employee Benefits
As an Account Executive, you will support consultants in managing client accounts by researching, analyzing, and evaluating medical, dental, life and disability benefits plans and programs for employers with more than 100 employees. The expectation at this level is that the analyst will exercise more independent thinking and be able to complete projects with little guidance from consultants. Often, tasks are time sensitive and the employee may be working under intense deadlines and pressure.Responsibilities:Data entry and analysis - assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. This role also involves an increased focus on analysis of the results and managing portions of projects, including reviewing the work of lower level analysts. Examples of the types of projects and responsibilities include:Marketing efforts – gather benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the clientCost projections and vendor renewal workups – gather data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups; results are used as part of client renewal and budget meetingsTracking claims experience – gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basisPlan design consolidation – gather data from the client and current vendors needed for analyzing the impact of a client’s consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.Understand Health and Benefits products, services and tools - Understand vendor/carrier markets, more advanced underwriting and financial skills, Health & Benefit products, services and technical tools, and intranet resources offered by NFP by participating in training courses, online learning, or through learning from more experienced colleagues.Project management & consulting skills – understand and demonstrate project management and consulting skills such as:Managing the quality and timeliness of client deliverablesHelping to develop budgets and billing reportsParticipating in client calls and meetings as appropriateDelegating to and reviewing project work of more junior colleaguesAssisting with the preparation and delivery of clear and concise client-friendly communications.Develop and present benchmarking reports – gather and analyze health benefits data from a national survey administered and published by various sources, input it into a standardized template and compare a client’s medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client. The analyst will have a discussion with a consultant up front to determine what cuts of the data to make.RequirementsBA/BS preferredOne to three years of industry experience requiredKnowledge of MS Office Tools (Excel, PowerPoint)Excellent interpersonal skills; strong oral and written communication skills.Ability to prioritize and handle multiple tasks in a demanding work environment.Ability to work independently and on a team.Required to obtain and maintain appropriate licenses as required by state regulations and NFP policies.Availability to travel on an as needed basisBachelors degree requiredLife & Health License requiredPhysical Requirements:Travel 20-50% of the 40 hour work week (often more in 4th quarter)Ability to sit and stand for long periods of timeAbility to drive on local roads and highways, or have other modes of transportation to drive to/from client meetingsMust have the ability to cope with stressful situationsWe are an Equal Opportunity Employer
Account Executive, Employee Benefits
As an Account Executive, you will support consultants in managing client accounts by researching, analyzing, and evaluating medical, dental, life and disability benefits plans and programs for employers with more than 100 employees. The expectation at this level is that the analyst will exercise more independent thinking and be able to complete projects with little guidance from consultants. Often, tasks are time sensitive and the employee may be working under intense deadlines and pressure.Responsibilities:Data entry and analysis - assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. This role also involves an increased focus on analysis of the results and managing portions of projects, including reviewing the work of lower level analysts. Examples of the types of projects and responsibilities include:Marketing efforts – gather benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the clientCost projections and vendor renewal workups – gather data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups; results are used as part of client renewal and budget meetingsTracking claims experience – gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basisPlan design consolidation – gather data from the client and current vendors needed for analyzing the impact of a client’s consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.Understand Health and Benefits products, services and tools - Understand vendor/carrier markets, more advanced underwriting and financial skills, Health & Benefit products, services and technical tools, and intranet resources offered by NFP by participating in training courses, online learning, or through learning from more experienced colleagues.Project management & consulting skills – understand and demonstrate project management and consulting skills such as:Managing the quality and timeliness of client deliverablesHelping to develop budgets and billing reportsParticipating in client calls and meetings as appropriateDelegating to and reviewing project work of more junior colleaguesAssisting with the preparation and delivery of clear and concise client-friendly communications.Develop and present benchmarking reports – gather and analyze health benefits data from a national survey administered and published by various sources, input it into a standardized template and compare a client’s medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client. The analyst will have a discussion with a consultant up front to determine what cuts of the data to make.RequirementsBA/BS preferredOne to three years of industry experience requiredKnowledge of MS Office Tools (Excel, PowerPoint)Excellent interpersonal skills; strong oral and written communication skills.Ability to prioritize and handle multiple tasks in a demanding work environment.Ability to work independently and on a team.Required to obtain and maintain appropriate licenses as required by state regulations and NFP policies.Availability to travel on an as needed basisBachelors degree requiredLife & Health License requiredPhysical Requirements:Travel 20-50% of the 40 hour work week (often more in 4th quarter)Ability to sit and stand for long periods of timeAbility to drive on local roads and highways, or have other modes of transportation to drive to/from client meetingsMust have the ability to cope with stressful situationsWe are an Equal Opportunity Employer
Account Executive, Employee Benefits
As an Account Executive, you will support consultants in managing client accounts by researching, analyzing, and evaluating medical, dental, life and disability benefits plans and programs for employers with more than 100 employees. The expectation at this level is that the analyst will exercise more independent thinking and be able to complete projects with little guidance from consultants. Often, tasks are time sensitive and the employee may be working under intense deadlines and pressure.Responsibilities:Data entry and analysis - assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. This role also involves an increased focus on analysis of the results and managing portions of projects, including reviewing the work of lower level analysts. Examples of the types of projects and responsibilities include:Marketing efforts – gather benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the clientCost projections and vendor renewal workups – gather data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups; results are used as part of client renewal and budget meetingsTracking claims experience – gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basisPlan design consolidation – gather data from the client and current vendors needed for analyzing the impact of a client’s consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.Understand Health and Benefits products, services and tools - Understand vendor/carrier markets, more advanced underwriting and financial skills, Health & Benefit products, services and technical tools, and intranet resources offered by NFP by participating in training courses, online learning, or through learning from more experienced colleagues.Project management & consulting skills – understand and demonstrate project management and consulting skills such as:Managing the quality and timeliness of client deliverablesHelping to develop budgets and billing reportsParticipating in client calls and meetings as appropriateDelegating to and reviewing project work of more junior colleaguesAssisting with the preparation and delivery of clear and concise client-friendly communications.Develop and present benchmarking reports – gather and analyze health benefits data from a national survey administered and published by various sources, input it into a standardized template and compare a client’s medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client. The analyst will have a discussion with a consultant up front to determine what cuts of the data to make.RequirementsBA/BS preferredOne to three years of industry experience requiredKnowledge of MS Office Tools (Excel, PowerPoint)Excellent interpersonal skills; strong oral and written communication skills.Ability to prioritize and handle multiple tasks in a demanding work environment.Ability to work independently and on a team.Required to obtain and maintain appropriate licenses as required by state regulations and NFP policies.Availability to travel on an as needed basisBachelors degree requiredLife & Health License requiredPhysical Requirements:Travel 20-50% of the 40 hour work week (often more in 4th quarter)Ability to sit and stand for long periods of timeAbility to drive on local roads and highways, or have other modes of transportation to drive to/from client meetingsMust have the ability to cope with stressful situationsWe are an Equal Opportunity Employer
Account Executive, Employee Benefits
As an Account Executive, you will support consultants in managing client accounts by researching, analyzing, and evaluating medical, dental, life and disability benefits plans and programs for employers with more than 100 employees. The expectation at this level is that the analyst will exercise more independent thinking and be able to complete projects with little guidance from consultants. Often, tasks are time sensitive and the employee may be working under intense deadlines and pressure.Responsibilities:Data entry and analysis - assist the consulting team in gathering, organizing, entering and analyzing data using Excel spreadsheets to be used for various client projects. This role also involves an increased focus on analysis of the results and managing portions of projects, including reviewing the work of lower level analysts. Examples of the types of projects and responsibilities include:Marketing efforts – gather benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the clientCost projections and vendor renewal workups – gather data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups; results are used as part of client renewal and budget meetingsTracking claims experience – gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basisPlan design consolidation – gather data from the client and current vendors needed for analyzing the impact of a client’s consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.Understand Health and Benefits products, services and tools - Understand vendor/carrier markets, more advanced underwriting and financial skills, Health & Benefit products, services and technical tools, and intranet resources offered by NFP by participating in training courses, online learning, or through learning from more experienced colleagues.Project management & consulting skills – understand and demonstrate project management and consulting skills such as:Managing the quality and timeliness of client deliverablesHelping to develop budgets and billing reportsParticipating in client calls and meetings as appropriateDelegating to and reviewing project work of more junior colleaguesAssisting with the preparation and delivery of clear and concise client-friendly communications.Develop and present benchmarking reports – gather and analyze health benefits data from a national survey administered and published by various sources, input it into a standardized template and compare a client’s medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client. The analyst will have a discussion with a consultant up front to determine what cuts of the data to make.RequirementsBA/BS preferredOne to three years of industry experience requiredKnowledge of MS Office Tools (Excel, PowerPoint)Excellent interpersonal skills; strong oral and written communication skills.Ability to prioritize and handle multiple tasks in a demanding work environment.Ability to work independently and on a team.Required to obtain and maintain appropriate licenses as required by state regulations and NFP policies.Availability to travel on an as needed basisBachelors degree requiredLife & Health License requiredPhysical Requirements:Travel 20-50% of the 40 hour work week (often more in 4th quarter)Ability to sit and stand for long periods of timeAbility to drive on local roads and highways, or have other modes of transportation to drive to/from client meetingsMust have the ability to cope with stressful situationsWe are an Equal Opportunity Employer
Case Coordinator (LLQP)
This position supports the NFP advisors with administrative tasks with smooth and efficient processing of Individual Life applications, new business and maintaining regular contact with carriers and vendors.General Responsibilities Manage new and renewal policies received from offices nationwideRequest quotes from Carriers (Great-West Life, Manulife, Canada Life)Input proposals for clients into templateReview, evaluate and categorized incoming documents by verifying information for accuracyEnsure client information is accurate and up-to-date (mailing/home address, email, phone number, stage of study, etc.)Reviewing applications for accuracy and submitting them to the respective insurance carriers.Order medical underwriting requirements including, MVR & Inspection Reports.Utilize carrier software for quotes/illustrations, where applicable.Utilize software as a check for medical requirements as applicable.Follow up and resolve issues from obtaining APS with all stakeholders.Follow-up on pending cases.Escalate any issues with the application process to the financial advisor to ensure completionEnsure that all documents are filed accurately (Client file, Sales Force, etc.)Communicate with Clients and Financial Advisors status of application throughout the process.Review annual tax returns and year-to-date billings to calculate take-home earnings.Review corporate financial statements and income-splitting scenarios for joint corporations.Attend meetings as required.Customer ServiceOngoing liaison & communication between Client, Broker & Insurance carrier (Underwriter or Case Coordinator) via telephone, email & mailMaintain accurate records of all customer files/calls & correspondences between 3rd partiesBe able to utilize /have knowledge of Sales ForceUpdate Sales Force and Client Files with business correspondence, client contact and corrected policy information.Acknowledge receipt of emails or telephone calls from clients immediately and respond to clients regarding client enquiries or concerns within 24 hours.Update clients In-force insurance summaries with backup support from the Insurance Carrier sites.Maintain accurate records of all calls in Sales Force and provide an email to Financial Advisors of incoming calls.Maintain client files, updating their status to ensure company’s database is up to date.Escalate problematic issues to Senior Financial Advisors/Director of Operations.Education, Professional Development & Work Experience: Completed university degree or college diplomaHolds valid LLQP licenseMinimum 1-3 years’ experience working in the insurance industry - within an agent/broker capacity Excellent Customer Service experienceBasic financial underwriting knowledgeBe able to read and understand Tax returns & financial statementsStrong interpersonal and communication skillsMust be extremely detail orientedStrong verbal and written communication skills with clients and colleaguesExcellent client management abilityAble to prioritize, multi task and meet urgent deadlinesAbility to work in a demanding and fast-paced environmentPHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for long periods of time and use a telephone frequentlyStanding, walking, talking, hearing, sitting, reachingWORKING CONDITIONS: Climate controlled office environment.
Case Coordinator (LLQP)
This position supports the NFP advisors with administrative tasks with smooth and efficient processing of Individual Life applications, new business and maintaining regular contact with carriers and vendors.General Responsibilities Manage new and renewal policies received from offices nationwideRequest quotes from Carriers (Great-West Life, Manulife, Canada Life)Input proposals for clients into templateReview, evaluate and categorized incoming documents by verifying information for accuracyEnsure client information is accurate and up-to-date (mailing/home address, email, phone number, stage of study, etc.)Reviewing applications for accuracy and submitting them to the respective insurance carriers.Order medical underwriting requirements including, MVR & Inspection Reports.Utilize carrier software for quotes/illustrations, where applicable.Utilize software as a check for medical requirements as applicable.Follow up and resolve issues from obtaining APS with all stakeholders.Follow-up on pending cases.Escalate any issues with the application process to the financial advisor to ensure completionEnsure that all documents are filed accurately (Client file, Sales Force, etc.)Communicate with Clients and Financial Advisors status of application throughout the process.Review annual tax returns and year-to-date billings to calculate take-home earnings.Review corporate financial statements and income-splitting scenarios for joint corporations.Attend meetings as required.Customer ServiceOngoing liaison & communication between Client, Broker & Insurance carrier (Underwriter or Case Coordinator) via telephone, email & mailMaintain accurate records of all customer files/calls & correspondences between 3rd partiesBe able to utilize /have knowledge of Sales ForceUpdate Sales Force and Client Files with business correspondence, client contact and corrected policy information.Acknowledge receipt of emails or telephone calls from clients immediately and respond to clients regarding client enquiries or concerns within 24 hours.Update clients In-force insurance summaries with backup support from the Insurance Carrier sites.Maintain accurate records of all calls in Sales Force and provide an email to Financial Advisors of incoming calls.Maintain client files, updating their status to ensure company’s database is up to date.Escalate problematic issues to Senior Financial Advisors/Director of Operations.Education, Professional Development & Work Experience: Completed university degree or college diplomaHolds valid LLQP licenseMinimum 1-3 years’ experience working in the insurance industry - within an agent/broker capacity Excellent Customer Service experienceBasic financial underwriting knowledgeBe able to read and understand Tax returns & financial statementsStrong interpersonal and communication skillsMust be extremely detail orientedStrong verbal and written communication skills with clients and colleaguesExcellent client management abilityAble to prioritize, multi task and meet urgent deadlinesAbility to work in a demanding and fast-paced environmentPHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for long periods of time and use a telephone frequentlyStanding, walking, talking, hearing, sitting, reachingWORKING CONDITIONS: Climate controlled office environment.
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