CVS Health
We are a pharmacy innovation company with a simple and clear purpose: Helping people on their path to better health.
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Bring Fresh, New Ideas

Every day we seek out and implement new solutions from colleagues from all walks of life. Get ready to think much, much bigger.

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Our Company's Diversity Story

  • Workforce Representation: Reflecting the marketplace we serve and the demographics of our communities.
  • Colleague Engagement: Leveraging workplace relationships by creating and sustaining a culture of inclusion.
  • Talent Systems: Creating and optimizing policies, practices, programs and procedures that enable talent management.
  • Marketplace Strategic Diversity Management: Ensuring alignment with and engagement of all key external customers, clients and communities

Can A Veteran Keep Serving?

We’re a values-based organization focused on helping people on their path to better health. Here, you’ll work alongside former members of the military and current reservists and members of the National Guard.

We recognize the value of military spouses bring to our company and continue to look for ways to help you find employment.

 

Opportunities at CVS Health

Pharmacist - Staff FT
Job DescriptionSummary:Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health-from advising on prescriptions to helping manage chronic and specialty conditions.As a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. This includes:* Patient Safety* Pharmacy Professional Practice* Regulatory Requirements* Quality Assurance* Customer Service* Personnel Management* Inventory Management* Financial Profitability* Loss Prevention* Workflow ManagementA key component of the Staff Pharmacist role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:* Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team* Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps* Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in your pharmacy* Successfully implement those solutions by leading your team to achieve specified goals* Adapt to change and adjust plans to thrive in a dynamic community healthcare setting* Seek new ways to grow, collaborate with others and deliver better outcomes* Align others around purpose to gain support and commitment* Actively contribute to a 'team' culture that promotes caring, energy, enthusiasm and pride* Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors*The above represents a summary of the functions of a Staff Pharmacist. Additional functions and physical requirements are available on the full job description.Required QualificationsMinimum Required Qualifications* Active Pharmacy License in the state in which you are employed* Not on the DEA Excluded Parties List* Immunization Certification through an accredited organization (e.g., APhA)* No pending felony charges or convictions for criminal offenses involving controlled substancesPreferred Qualifications.EducationBachelor of Science in Pharmacy or Pharm. D. degreeBusiness OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Pharmacist - Staff FT
Job DescriptionSummary:Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health-from advising on prescriptions to helping manage chronic and specialty conditions.As a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all aspects within your pharmacy. This includes:* Patient Safety* Pharmacy Professional Practice* Regulatory Requirements* Quality Assurance* Customer Service* Personnel Management* Inventory Management* Financial Profitability* Loss Prevention* Workflow ManagementA key component of the Staff Pharmacist role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:* Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team* Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps* Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in your pharmacy* Successfully implement those solutions by leading your team to achieve specified goals* Adapt to change and adjust plans to thrive in a dynamic community healthcare setting* Seek new ways to grow, collaborate with others and deliver better outcomes* Align others around purpose to gain support and commitment* Actively contribute to a 'team' culture that promotes caring, energy, enthusiasm and pride* Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors*The above represents a summary of the functions of a Staff Pharmacist. Additional functions and physical requirements are available on the full job description.Required QualificationsMinimum Required Qualifications* Active Pharmacy License in the state in which you are employed* Not on the DEA Excluded Parties List* Immunization Certification through an accredited organization (e.g., APhA)* No pending felony charges or convictions for criminal offenses involving controlled substancesPreferred Qualifications.EducationBachelor of Science in Pharmacy or Pharm. D. degreeBusiness OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Retail Store Manager - Pleasanton, CA
Job DescriptionGeneral Summary:The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:* Overall store management, supervision, and policy implementation* Sales and inventory management* Employee staffing, training, and development* Financial management* Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management* Lead others and work effectively with store crews* Supervise, assign and direct activities of the store's crew* Effectively communicate information to store crew and supervisors in an open and timely manner* Support Store Manager with actions plans for operational and service improvement2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture (greet, offer help, and thank)* Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)* Handle all customer relations issues in accordance with company policy* Promote a positive shopping experience for all customers* Maintain customer/patient confidentiality3. Merchandising/Presentation* Price merchandise* Stock shelves* Reset departments following POGs adapting them to a particular store* Organize and execute the display and signing of weekly, major promotional and seasonal merchandise* Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention* Control use of register keys, securing door keys, alarm codes, and safecombinations* Execute locking of safe and security doors and setting of alarms when closing the store* Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report* Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly* Protect store assets* Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases* Maintain and react to Electronic Article Surveillance system* Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations* Respond to MIS* Review electronic journal* Access, input, retrieve and analyze information from the computer* Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine* Maintain an organized office and backroom* Work reserve stock* Oversee and execute the preparation of the daily cash report and weekly summary* Develop sales/hours forecasts* Load and unload deliveries* Lift 35 pound trays/cases to a height of 4 feet* Move trays/cases from one location to another* Verify and document billing of merchandise (check-in merchandise)* Execute and document merchandise returns and inter-store transfers* Operate a cash register - including: cash, check and charge transactions* Bagging merchandise* Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings* Deliver deposits and secure change from the bank maintain a balanced imprest fund* Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours* Finalize weekly payroll* Ensure compliance with all company policies and procedures and federal and state laws* Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested* Open/close store* Conduct a walk through of the store and establish a prioritized list of tasks* Answer telephone* Identify and react to in-store repairs* Execute payment of outside vendors as appropriate6. Human Resources* Train, develop, and evaluate crew members and supervisors* Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel* Conduct performance appraisals for all directly assigned personnel* Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job* Coach and execute counseling discussions with store employees* Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration* Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans* Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Retail Store Manager - Pleasanton, CA
Job DescriptionGeneral Summary:The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:* Overall store management, supervision, and policy implementation* Sales and inventory management* Employee staffing, training, and development* Financial management* Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management* Lead others and work effectively with store crews* Supervise, assign and direct activities of the store's crew* Effectively communicate information to store crew and supervisors in an open and timely manner* Support Store Manager with actions plans for operational and service improvement2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture (greet, offer help, and thank)* Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)* Handle all customer relations issues in accordance with company policy* Promote a positive shopping experience for all customers* Maintain customer/patient confidentiality3. Merchandising/Presentation* Price merchandise* Stock shelves* Reset departments following POGs adapting them to a particular store* Organize and execute the display and signing of weekly, major promotional and seasonal merchandise* Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention* Control use of register keys, securing door keys, alarm codes, and safecombinations* Execute locking of safe and security doors and setting of alarms when closing the store* Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report* Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly* Protect store assets* Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases* Maintain and react to Electronic Article Surveillance system* Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations* Respond to MIS* Review electronic journal* Access, input, retrieve and analyze information from the computer* Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine* Maintain an organized office and backroom* Work reserve stock* Oversee and execute the preparation of the daily cash report and weekly summary* Develop sales/hours forecasts* Load and unload deliveries* Lift 35 pound trays/cases to a height of 4 feet* Move trays/cases from one location to another* Verify and document billing of merchandise (check-in merchandise)* Execute and document merchandise returns and inter-store transfers* Operate a cash register - including: cash, check and charge transactions* Bagging merchandise* Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings* Deliver deposits and secure change from the bank maintain a balanced imprest fund* Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours* Finalize weekly payroll* Ensure compliance with all company policies and procedures and federal and state laws* Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested* Open/close store* Conduct a walk through of the store and establish a prioritized list of tasks* Answer telephone* Identify and react to in-store repairs* Execute payment of outside vendors as appropriate6. Human Resources* Train, develop, and evaluate crew members and supervisors* Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel* Conduct performance appraisals for all directly assigned personnel* Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job* Coach and execute counseling discussions with store employees* Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration* Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans* Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Store Manager in Training
Job DescriptionGeneral Summary:The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:* Overall store management, supervision, and policy implementation* Sales and inventory management* Employee staffing, training, and development* Financial management* Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management* Lead others and work effectively with store crews* Supervise, assign and direct activities of the store's crew* Effectively communicate information to store crew and supervisors in an open and timely manner* Support Store Manager with actions plans for operational and service improvement2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture (greet, offer help, and thank)* Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)* Handle all customer relations issues in accordance with company policy* Promote a positive shopping experience for all customers* Maintain customer/patient confidentiality3. Merchandising/Presentation* Price merchandise* Stock shelves* Reset departments following POGs adapting them to a particular store* Organize and execute the display and signing of weekly, major promotional and seasonal merchandise* Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention* Control use of register keys, securing door keys, alarm codes, and safecombinations* Execute locking of safe and security doors and setting of alarms when closing the store* Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report* Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly* Protect store assets* Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases* Maintain and react to Electronic Article Surveillance system* Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations* Respond to MIS* Review electronic journal* Access, input, retrieve and analyze information from the computer* Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine* Maintain an organized office and backroom* Work reserve stock* Oversee and execute the preparation of the daily cash report and weekly summary* Develop sales/hours forecasts* Load and unload deliveries* Lift 35 pound trays/cases to a height of 4 feet* Move trays/cases from one location to another* Verify and document billing of merchandise (check-in merchandise)* Execute and document merchandise returns and inter-store transfers* Operate a cash register - including: cash, check and charge transactions* Bagging merchandise* Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings* Deliver deposits and secure change from the bank maintain a balanced imprest fund* Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours* Finalize weekly payroll* Ensure compliance with all company policies and procedures and federal and state laws* Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested* Open/close store* Conduct a walk through of the store and establish a prioritized list of tasks* Answer telephone* Identify and react to in-store repairs* Execute payment of outside vendors as appropriate6. Human Resources* Train, develop, and evaluate crew members and supervisors* Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel* Conduct performance appraisals for all directly assigned personnel* Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job* Coach and execute counseling discussions with store employees* Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration* Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans* Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
Store Manager in Training
Job DescriptionGeneral Summary:The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years.A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:* Overall store management, supervision, and policy implementation* Sales and inventory management* Employee staffing, training, and development* Financial management* Customer service leadershipThe Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months.Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings.Essential Functions:1. Management* Lead others and work effectively with store crews* Supervise, assign and direct activities of the store's crew* Effectively communicate information to store crew and supervisors in an open and timely manner* Support Store Manager with actions plans for operational and service improvement2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture (greet, offer help, and thank)* Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)* Handle all customer relations issues in accordance with company policy* Promote a positive shopping experience for all customers* Maintain customer/patient confidentiality3. Merchandising/Presentation* Price merchandise* Stock shelves* Reset departments following POGs adapting them to a particular store* Organize and execute the display and signing of weekly, major promotional and seasonal merchandise* Organize and execute the display and maintenance of off-shelf merchandise4. Loss Prevention* Control use of register keys, securing door keys, alarm codes, and safecombinations* Execute locking of safe and security doors and setting of alarms when closing the store* Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report* Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly* Protect store assets* Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases* Maintain and react to Electronic Article Surveillance system* Ensure price accuracy, using POS Price Accuracy Report and in-store price audits5. Operations* Respond to MIS* Review electronic journal* Access, input, retrieve and analyze information from the computer* Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine* Maintain an organized office and backroom* Work reserve stock* Oversee and execute the preparation of the daily cash report and weekly summary* Develop sales/hours forecasts* Load and unload deliveries* Lift 35 pound trays/cases to a height of 4 feet* Move trays/cases from one location to another* Verify and document billing of merchandise (check-in merchandise)* Execute and document merchandise returns and inter-store transfers* Operate a cash register - including: cash, check and charge transactions* Bagging merchandise* Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings* Deliver deposits and secure change from the bank maintain a balanced imprest fund* Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours* Finalize weekly payroll* Ensure compliance with all company policies and procedures and federal and state laws* Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested* Open/close store* Conduct a walk through of the store and establish a prioritized list of tasks* Answer telephone* Identify and react to in-store repairs* Execute payment of outside vendors as appropriate6. Human Resources* Train, develop, and evaluate crew members and supervisors* Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel* Conduct performance appraisals for all directly assigned personnel* Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job* Coach and execute counseling discussions with store employees* Maintain a work place free from discrimination and harassment7. Financial Reporting/Administration* Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans* Prepare the store for a physical inventoryDisclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive invenRequired Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same DistrictEducation A high school diploma or GED is required.- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.Business OverviewIt's a new day in health care.Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
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