Centene Corporation
We provide high-quality, culturally-sensitive healthcare coverage and services to millions of people across the United States.
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Working With Us

We’re Centene. And we're making a big difference. We're using innovative thinking and new ideas to help cover the uninsured and underinsured. We're taking brand new approaches to helping our neighbors in our communities. We're anything but ordinary. And we're looking for people unlike anyone else - people like you.

Diversity

At Centene, we are committed to transforming the health of our communities, one person at a time. Our success comes from our most important asset, our employees. Named a Best Place to Work for Disability Inclusion by the US Business Leadership Network and American Association of People with Disabilities, Centene is proud of our diverse team and inclusive environment.

Social Responsibility

  • Centene ranked #27 in Fortune’s 100 Fastest Growing Companies
  • Centene ranked #19 in Fortune's Change the World List
  • Centene ranked #36 in Forbes' Global 2000: Growth Champions
  • Centene was one of 20 companies selected for a Perfect 100 on LGBTQ Inclusivity

Career Opportunities

Senior Customer Service Representative
HourlyPosition Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner.Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related mattersProvide assistance to members and/or providers regarding website registration and navigation Educate members and/or providers on health plan initiatives during telephone conversationsProvide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiryDocument all activities for quality and metrics reporting through the Customer Relationship Management (CRM) applicationIdentify trends related to member and/or provider inquiries to respond proactively and provide feedback to managementProcess and follow through on all matters related to Provider Addition, Change and Termination (PACT) forms, Customer Service Forms (CSFs), and claims projects in a timely manner. Conduct appropriate auditing processesProcess forms required to release pending claims to providersWork with other departments on cross functional tasks and projectsMaintain performance and quality standards based on established call center metrics including turn-around timesEducation/Experience: High school diploma or equivalent. 3+ years of combined call center and customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and claims processing, billing and/or coding experience preferred. Depending on the state, bi-lingual skills may also be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Senior Customer Service Representative
HourlyPosition Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner.Using current reference materials, answer inquiries from members and/or providers regarding claims, eligibility, covered benefits, authorizations and pharmacy related mattersProvide assistance to members and/or providers regarding website registration and navigation Educate members and/or providers on health plan initiatives during telephone conversationsProvide first call resolution; working with appropriate internal/external resources, completing necessary follow-up, and ensuring closure of the inquiryDocument all activities for quality and metrics reporting through the Customer Relationship Management (CRM) applicationIdentify trends related to member and/or provider inquiries to respond proactively and provide feedback to managementProcess and follow through on all matters related to Provider Addition, Change and Termination (PACT) forms, Customer Service Forms (CSFs), and claims projects in a timely manner. Conduct appropriate auditing processesProcess forms required to release pending claims to providersWork with other departments on cross functional tasks and projectsMaintain performance and quality standards based on established call center metrics including turn-around timesEducation/Experience: High school diploma or equivalent. 3+ years of combined call center and customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and claims processing, billing and/or coding experience preferred. Depending on the state, bi-lingual skills may also be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Director, Human Resources Business Partner
ProfessionalPosition Purpose:Accountable for aligning human resources strategy with business strategy. Drives the HR agenda, partnering closely with Centers of Expertise (COEs), HR Operations and business unit leaders to effectively and efficiently deliver HR processes and initiatives for a business unit.Drive the planning, review and execution of HR strategies for a mid-sized to large or complex business unitAlign people strategies to business strategies, partnering with COEs, HR Operations & local business leadersAccountable for coordinating with local HRBPs to ensure global HR strategies are translated accurately and effectively to business unit and local marketsResponsible for organizational design, workforce planning and leadership development within business unitIdentify capability gaps in current workforce and set strategy to help address local business needsFacilitate talent reviews and succession plans, ensuring necessary action is taken to develop successorsProactively develop & analyze data/dashboards and identify trends to provide actionable insight to business leadersPartner with Absence Management; engage in interactive process and reasonable accommodation discussionsAct as trusted advisor to business unit leadersEffectively resolve unique and complex performance management, employee relations and legal mattersProvide guidance to business leaders on Centene's policies and procedures to ensure consistency and complianceEffectively enable and lead organizational changeEducation/Experience:Bachelor's degree in Human Resources, Business, or a related field. Master's degree preferred.7+ years of experience in a HR function and/or a generalist role.5+ years of experience in a people management role preferred.License/Certification:HR certification preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Director, Human Resources Business Partner
ProfessionalPosition Purpose:Accountable for aligning human resources strategy with business strategy. Drives the HR agenda, partnering closely with Centers of Expertise (COEs), HR Operations and business unit leaders to effectively and efficiently deliver HR processes and initiatives for a business unit.Drive the planning, review and execution of HR strategies for a mid-sized to large or complex business unitAlign people strategies to business strategies, partnering with COEs, HR Operations & local business leadersAccountable for coordinating with local HRBPs to ensure global HR strategies are translated accurately and effectively to business unit and local marketsResponsible for organizational design, workforce planning and leadership development within business unitIdentify capability gaps in current workforce and set strategy to help address local business needsFacilitate talent reviews and succession plans, ensuring necessary action is taken to develop successorsProactively develop & analyze data/dashboards and identify trends to provide actionable insight to business leadersPartner with Absence Management; engage in interactive process and reasonable accommodation discussionsAct as trusted advisor to business unit leadersEffectively resolve unique and complex performance management, employee relations and legal mattersProvide guidance to business leaders on Centene's policies and procedures to ensure consistency and complianceEffectively enable and lead organizational changeEducation/Experience:Bachelor's degree in Human Resources, Business, or a related field. Master's degree preferred.7+ years of experience in a HR function and/or a generalist role.5+ years of experience in a people management role preferred.License/Certification:HR certification preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Credentialing Specialist
HourlyPosition Purpose: The Credentialing Specialist is responsible for credentialing individual, facility and/or ancillary medical/surgical providers to ensure all credentialing standards and internal requirements are met and maintained.Verifies and maintains all network, individual and/or facility/ancillary providers' information. Monitors disciplinary actions, and follows up accordingly. Corresponds with licensing board, hospitals, certification agencies, training programs and medical groups to resolve any issues.Ensures and maintains overall accuracy of credentialing database. Gathers data, builds/runs reports, and sends out updates.Corresponds with licensing board, hospitals, certification agencies, training programs and medical groups, practitioners, office staff, provider network administrators, contracting and management to resolve issues.May review and identify credentialing or re-credentialing practitioners, including verifications of correspondence, data entry, etc., in accordance with company policies and procedures.Reviews and analyzes reports, policies and procedures, summarizes, analyzes and makes notations in reports for feedback to groups and for distribution to management and Credentialing Committee.Assists in the preparation of file reports and binders for monthly Credentialing Committee meetings, including pre-and post-Committee functions.Assists on internal projects to obtain follow-up information as requested by Credentialing Committee or Peer Review Teams. Performs other duties as assigned.Education/Experience: High school diploma. Associate's degree in Business Administration, Health Care Administration or related field preferred. Minimum one year credentialing experienceCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Credentialing Specialist
HourlyPosition Purpose: The Credentialing Specialist is responsible for credentialing individual, facility and/or ancillary medical/surgical providers to ensure all credentialing standards and internal requirements are met and maintained.Verifies and maintains all network, individual and/or facility/ancillary providers' information. Monitors disciplinary actions, and follows up accordingly. Corresponds with licensing board, hospitals, certification agencies, training programs and medical groups to resolve any issues.Ensures and maintains overall accuracy of credentialing database. Gathers data, builds/runs reports, and sends out updates.Corresponds with licensing board, hospitals, certification agencies, training programs and medical groups, practitioners, office staff, provider network administrators, contracting and management to resolve issues.May review and identify credentialing or re-credentialing practitioners, including verifications of correspondence, data entry, etc., in accordance with company policies and procedures.Reviews and analyzes reports, policies and procedures, summarizes, analyzes and makes notations in reports for feedback to groups and for distribution to management and Credentialing Committee.Assists in the preparation of file reports and binders for monthly Credentialing Committee meetings, including pre-and post-Committee functions.Assists on internal projects to obtain follow-up information as requested by Credentialing Committee or Peer Review Teams. Performs other duties as assigned.Education/Experience: High school diploma. Associate's degree in Business Administration, Health Care Administration or related field preferred. Minimum one year credentialing experienceCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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