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Supporting Patients at Biogen

Tennille H., Patient Services in RTP, North Carolina, on her role in supporting patients at Biogen

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We work toward one goal: to improve the lives of people coping with serious disease. Getting there requires the coordinated efforts of many business areas, each with its own focus.

 

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Workforce Diversity

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At Biogen, we believe diversity fuels excellence. Our organization has nearly 7,000 employees in over 30 countries, so we rely on these different perspectives to achieve business success, contribute to a healthier society, and bring unprecedented, innovative solutions to the patients and communities we serve.

Biogen Jobs

Sr Manager, Tech Lead - Commercial Information Management (CIM)
Job DescriptionSummaryThe Senior Technical Lead will report to the Associate Director, Commercial Information Management (CIM). This individual is responsible for various technical aspects of design, development, deployment and support of all CIM activities for Biogen's therapies with an overarching emphasis on data quality.Job DescriptionThis position is responsible for the creation and maintenance of the commercial KPI definitions, facilitation of KPI definition evaluation discussions with key stakeholders, developing data asset validation framework for each new asset acquired by the organization - including testing of quality, metric development and readiness for incorporation into reporting systems. This role within the Commercial Information Management team is the thought leader on data validation and usage analytics to the commercial organization, working closely with various data-consuming stakeholders across the organization, as well as managing third party data vendors and suppliers. This position will liaise across Commercial Information Management (Acquisition, Governance & Reporting), IT, Commercial Partners and Compliance, to validate and document business terms, rules, policies, as well as the flow of the information from source to target across the commercial enterprise. This position requires significant indirect leadership, within the organization and externally, and potentially through direct management of dedicated resources, as needed, to support management of the commercial data infrastructure.* Validate all new data assets for KPI development, quality assessment and usage considerations (new vendors, sources and additions to existing deliverables)* Lead data quality initiatives, including strategic guidance on quality monitoring framework, integration of new source data and development/implementation of imputations to maintain accuracy and reliability of data sets* Interfacing with reporting and IT colleagues to ensure data is extracted properly* Manage various secondary data vendors, including ongoing deliverable quality, adhoc requests, budget tracking and contracting* Providing analytic support, training, and guidance to CIM Support and stakeholders* Partnering with IT on data ingestion and storage designs, including designing and building data warehouse and data mart schemas, leveraging the JIRA application for managing change requestsThis individual will be responsible for overseeing all phases of the technical development lifecycle or SDLC. A strong emphasis will be on vendor management, both ensuring contracted resources deliver components in an expected manner and holding vendors accountable when quality issues are discovered. Related to this, the individual will collaborate with an array of Biogen Managed Service Providers (MSPs) that will help support production operations and quality assurance activities.This position will liaise across CIM and IT throughout technical development and will be expected to communicate clearly, openly and with focus to ensure progress is unimpeded. This individual will be expected to meet with functional partners both within CE&O and within the broader US Organization. They will be expected to have experience engaging directly with the end user as they work to refine requirements and work iteratively on outcomes. This position requires significant technical expertise (SQL and Python primarily) as well as life sciences data acumen in a commercial setting. It will be helpful if this individual has experience in Agile development environments with fluency on Scrum and Kanban management techniques.Qualifications* 10+ years equivalent work experience in the areas of technical development and vendor oversight within a commercial organization.* Strong analytical and problem solving with a customer-focused ability to communicate across all levels of the organization.* Ability to thrive in a fast-paced, evolving environment, engaging across the organization, including (but not limited to) commercial teams, medical affairs, data science and IT.* Strong technical capabilities: SQL and Python required; Knowledge of BI platforms (Qlik, Tableau, Business Objects) and Big Data environments a plus.* Experience with data governance and data quality management (DQM) techniques* Experience with Pharmaceutical data assets & vendors, knowledge of commercial analytics (Sales, Marketing, Managed Markets) - in small specialty markets a plus* Pharmaceutical commercial data expertise (IQVIA NPA/APLD/Xponent/DDD/Claims/Payer/HCOS, Specialty Pharmacy, Symphony, HMS, etc)* Proven ability to translate complex data sets into meaningful KPIs that can evolve over time* Proven interpersonal skills and ability to work cross-functionally and direct multi-functional projects, within matrixed reporting structures* Highly curious with an innate desire to understand how things work, solve problems, and continuously improve.Additional Information* Bachelor's Degree required; Advanced Degree preferred
Sr Manager, Tech Lead - Commercial Information Management (CIM)
Job DescriptionSummaryThe Senior Technical Lead will report to the Associate Director, Commercial Information Management (CIM). This individual is responsible for various technical aspects of design, development, deployment and support of all CIM activities for Biogen's therapies with an overarching emphasis on data quality.Job DescriptionThis position is responsible for the creation and maintenance of the commercial KPI definitions, facilitation of KPI definition evaluation discussions with key stakeholders, developing data asset validation framework for each new asset acquired by the organization - including testing of quality, metric development and readiness for incorporation into reporting systems. This role within the Commercial Information Management team is the thought leader on data validation and usage analytics to the commercial organization, working closely with various data-consuming stakeholders across the organization, as well as managing third party data vendors and suppliers. This position will liaise across Commercial Information Management (Acquisition, Governance & Reporting), IT, Commercial Partners and Compliance, to validate and document business terms, rules, policies, as well as the flow of the information from source to target across the commercial enterprise. This position requires significant indirect leadership, within the organization and externally, and potentially through direct management of dedicated resources, as needed, to support management of the commercial data infrastructure.* Validate all new data assets for KPI development, quality assessment and usage considerations (new vendors, sources and additions to existing deliverables)* Lead data quality initiatives, including strategic guidance on quality monitoring framework, integration of new source data and development/implementation of imputations to maintain accuracy and reliability of data sets* Interfacing with reporting and IT colleagues to ensure data is extracted properly* Manage various secondary data vendors, including ongoing deliverable quality, adhoc requests, budget tracking and contracting* Providing analytic support, training, and guidance to CIM Support and stakeholders* Partnering with IT on data ingestion and storage designs, including designing and building data warehouse and data mart schemas, leveraging the JIRA application for managing change requestsThis individual will be responsible for overseeing all phases of the technical development lifecycle or SDLC. A strong emphasis will be on vendor management, both ensuring contracted resources deliver components in an expected manner and holding vendors accountable when quality issues are discovered. Related to this, the individual will collaborate with an array of Biogen Managed Service Providers (MSPs) that will help support production operations and quality assurance activities.This position will liaise across CIM and IT throughout technical development and will be expected to communicate clearly, openly and with focus to ensure progress is unimpeded. This individual will be expected to meet with functional partners both within CE&O and within the broader US Organization. They will be expected to have experience engaging directly with the end user as they work to refine requirements and work iteratively on outcomes. This position requires significant technical expertise (SQL and Python primarily) as well as life sciences data acumen in a commercial setting. It will be helpful if this individual has experience in Agile development environments with fluency on Scrum and Kanban management techniques.Qualifications* 10+ years equivalent work experience in the areas of technical development and vendor oversight within a commercial organization.* Strong analytical and problem solving with a customer-focused ability to communicate across all levels of the organization.* Ability to thrive in a fast-paced, evolving environment, engaging across the organization, including (but not limited to) commercial teams, medical affairs, data science and IT.* Strong technical capabilities: SQL and Python required; Knowledge of BI platforms (Qlik, Tableau, Business Objects) and Big Data environments a plus.* Experience with data governance and data quality management (DQM) techniques* Experience with Pharmaceutical data assets & vendors, knowledge of commercial analytics (Sales, Marketing, Managed Markets) - in small specialty markets a plus* Pharmaceutical commercial data expertise (IQVIA NPA/APLD/Xponent/DDD/Claims/Payer/HCOS, Specialty Pharmacy, Symphony, HMS, etc)* Proven ability to translate complex data sets into meaningful KPIs that can evolve over time* Proven interpersonal skills and ability to work cross-functionally and direct multi-functional projects, within matrixed reporting structures* Highly curious with an innate desire to understand how things work, solve problems, and continuously improve.Additional Information* Bachelor's Degree required; Advanced Degree preferred
Director/Brand Lead - Vumerity
Job DescriptionVumerity is the pro drug of Tecfidera, a mega blockbuster oral product for relapsing multiple sclerosis and the leading product at Biogen, which launched in Nov 2019. The Director/Brand Lead will be responsible for managing ongoing performance of Vumerity. The Brand Lead will own the P&L in the US and build the business strategies to achieve our corporate objectives, as well as develop and execute the marketing tactical plan. The Brand Lead will also work closely with the rest of the Fumarate marketing team, as the two brands are co-positioned in the market and will require thoughtful coordination across both brands. The Brand Lead will also partner closely with the global Vumerity team to share best practices related to the US launch and to partner on US market needs eg lifecycle)The role will need to liaise and influence without authority across a multitude of functions: finance, customer markets & insights, patient services, sales training, nurse educators, global pdc leads, legal, regulatory and medical.Principal Accountabilities:Ownership of the P&L; including management of opex budget.Ongoing management of performance vs. AOP for VumerityPartner with Senior Director to develop optimal strategies to co-position Vumerity with Tecfidera to maximize business potential of overall Fumarate franchise in collaboration with Tecfidera team.Manage the USLT expectations regarding financial goals with LRP and AOP targets and actuals.Achieve corporate objectives with regards to revenue, market share etc.Alignment with global regarding strategy development of launch plan.Development of strategic plans and tactical plansManagement of direct reports to achieve planQualificationsSeasoned commercial professional, with 10+ years of commercial experience.Prior launch experience highly preferred.Prior experience managing direct reports highly preferred.Prior MS experience not required but preferredAdditional InformationBachelor's Required, MBA Preferred
Director/Brand Lead - Vumerity
Job DescriptionVumerity is the pro drug of Tecfidera, a mega blockbuster oral product for relapsing multiple sclerosis and the leading product at Biogen, which launched in Nov 2019. The Director/Brand Lead will be responsible for managing ongoing performance of Vumerity. The Brand Lead will own the P&L in the US and build the business strategies to achieve our corporate objectives, as well as develop and execute the marketing tactical plan. The Brand Lead will also work closely with the rest of the Fumarate marketing team, as the two brands are co-positioned in the market and will require thoughtful coordination across both brands. The Brand Lead will also partner closely with the global Vumerity team to share best practices related to the US launch and to partner on US market needs eg lifecycle)The role will need to liaise and influence without authority across a multitude of functions: finance, customer markets & insights, patient services, sales training, nurse educators, global pdc leads, legal, regulatory and medical.Principal Accountabilities:Ownership of the P&L; including management of opex budget.Ongoing management of performance vs. AOP for VumerityPartner with Senior Director to develop optimal strategies to co-position Vumerity with Tecfidera to maximize business potential of overall Fumarate franchise in collaboration with Tecfidera team.Manage the USLT expectations regarding financial goals with LRP and AOP targets and actuals.Achieve corporate objectives with regards to revenue, market share etc.Alignment with global regarding strategy development of launch plan.Development of strategic plans and tactical plansManagement of direct reports to achieve planQualificationsSeasoned commercial professional, with 10+ years of commercial experience.Prior launch experience highly preferred.Prior experience managing direct reports highly preferred.Prior MS experience not required but preferredAdditional InformationBachelor's Required, MBA Preferred
Rare Disease Thought Leader Liaison-Great Plains
Job DescriptionWe are seeking a Rare Disease Thought Leader Liaison (TLL), Senior Product Manager to execute Brand strategies and tactics for our treatment of spinal muscular atrophy (SMA), a rare pediatric neuromuscular disease. This position will be part of the SMA Brand team, focused on building, implementing and executing field-based tactics that support educational goals and the appropriate use of the therapy with HCPs, their staff, and the caregiver/patient community. As a field based role within US Marketing, this individual will be responsible for defined activity within the individual RDFM assigned region as well as supporting programs throughout the country and interfacing regularly with internal colleagues across multiple departments. The position requires a flexible work schedule (including nights and weekends) and travel up to 80%. The job responsibilities involve informing Brand and supporting Brand execution. The RDFM position informs brand by:* Leading cross-functional planning and execution of advisory boards,* Capturing feedback derived from Brand needs on targeted customers within the TLL territory* Serving on cross-functional brand sub-teams to provide internal and external customer perspective* Providing competitive intelligence gained through targeted customer meetings.The TLL position supports Brand execution by:* Leading development of promotional content, particularly as it relates to presentation materials* Managing vendor work as needed (i.e., Medical Education Agency, Meeting Services, etc.)* Identifying and recruiting KOLs for content development and other promotional projects (i.e., video shoots, web content, New Hire training, etc.)* Developing and supporting execution of US Commercial SMA HCP Congress plan including industry symposia and HCP engagement strategies* Coordinating KOL Engagement meetings with leadership and Brand* Working with the Program Operations team to manage Speaker's Bureau requirements (i.e., training, remediation, etc.)This position offers an extraordinary opportunity if you are interested in working in a therapeutic area with high unmet needs, translating market insights into innovative programs to address those needs, solving complex problems, and working with a cross functional team with exceptional talent and dedication.The job holder will frequently interact with other Marketing team members, Sales, Training, Market Research/ Decision Support, Market Access &Reimbursement, Medical Affairs, Legal, Compliance and Regulatory.QualificationsThe ideal candidate will have a track record for:* Using customer and marketplace insights to identify, develop and implement initiatives that meet customer and company needs* Leading cross functional teams, and influencing without authority* Strong execution focus while taking advantage of new opportunities and innovation* Making astute decisions and adapting with agility as more information becomes available* Delivering results as a self-starter in a fast-paced and challenging environment* Ability to care deeply, demonstrate empathy for patients, and prioritize their concerns* Possess a strong scientific acumen* Effective oral and written communication skills* Strong commitment to uphold commercial compliance and other legal/regulatory considerationsExperience Required:* Rare disease or other Orphan drug experience is required. Pediatric and/or Neuromuscular disease experience would be valuable, but is not required.* Previous field marketing or related functional experience in marketing, sales or an allied function.* Minimum of 5 years of pharmaceutical or biotech product marketing/commercial experience preferred*Education :Bachelor's degree /higher education preferredAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Rare Disease Thought Leader Liaison-Great Plains
Job DescriptionWe are seeking a Rare Disease Thought Leader Liaison (TLL), Senior Product Manager to execute Brand strategies and tactics for our treatment of spinal muscular atrophy (SMA), a rare pediatric neuromuscular disease. This position will be part of the SMA Brand team, focused on building, implementing and executing field-based tactics that support educational goals and the appropriate use of the therapy with HCPs, their staff, and the caregiver/patient community. As a field based role within US Marketing, this individual will be responsible for defined activity within the individual RDFM assigned region as well as supporting programs throughout the country and interfacing regularly with internal colleagues across multiple departments. The position requires a flexible work schedule (including nights and weekends) and travel up to 80%. The job responsibilities involve informing Brand and supporting Brand execution. The RDFM position informs brand by:* Leading cross-functional planning and execution of advisory boards,* Capturing feedback derived from Brand needs on targeted customers within the TLL territory* Serving on cross-functional brand sub-teams to provide internal and external customer perspective* Providing competitive intelligence gained through targeted customer meetings.The TLL position supports Brand execution by:* Leading development of promotional content, particularly as it relates to presentation materials* Managing vendor work as needed (i.e., Medical Education Agency, Meeting Services, etc.)* Identifying and recruiting KOLs for content development and other promotional projects (i.e., video shoots, web content, New Hire training, etc.)* Developing and supporting execution of US Commercial SMA HCP Congress plan including industry symposia and HCP engagement strategies* Coordinating KOL Engagement meetings with leadership and Brand* Working with the Program Operations team to manage Speaker's Bureau requirements (i.e., training, remediation, etc.)This position offers an extraordinary opportunity if you are interested in working in a therapeutic area with high unmet needs, translating market insights into innovative programs to address those needs, solving complex problems, and working with a cross functional team with exceptional talent and dedication.The job holder will frequently interact with other Marketing team members, Sales, Training, Market Research/ Decision Support, Market Access &Reimbursement, Medical Affairs, Legal, Compliance and Regulatory.QualificationsThe ideal candidate will have a track record for:* Using customer and marketplace insights to identify, develop and implement initiatives that meet customer and company needs* Leading cross functional teams, and influencing without authority* Strong execution focus while taking advantage of new opportunities and innovation* Making astute decisions and adapting with agility as more information becomes available* Delivering results as a self-starter in a fast-paced and challenging environment* Ability to care deeply, demonstrate empathy for patients, and prioritize their concerns* Possess a strong scientific acumen* Effective oral and written communication skills* Strong commitment to uphold commercial compliance and other legal/regulatory considerationsExperience Required:* Rare disease or other Orphan drug experience is required. Pediatric and/or Neuromuscular disease experience would be valuable, but is not required.* Previous field marketing or related functional experience in marketing, sales or an allied function.* Minimum of 5 years of pharmaceutical or biotech product marketing/commercial experience preferred*Education :Bachelor's degree /higher education preferredAdditional InformationAll your information will be kept confidential according to EEO guidelines.
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