Anne Arundel Medical Center
A not-for-profit regional health system headquartered in Annapolis, MD that serves an area of more than one million people.
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Facts and Figures

(July 2016-June 2017)

 

  • Total licensed beds* ............. 425
  • Inpatient admissions.........26,300
  • Births...................................5,500
  • Emergency visits ..............97,000
  • Outpatient visits**............924,000
  • Medical staff ......................1,100+
  • Employees ........................4,700+
  • Operating revenue.....$695 million

 

AAMC Awards

 

  • Top five best hospitals in Maryland by U.S. News & World Report
  • Magnet® recognition by the American Nurses Credentialing Center
  • Top 25 of the Nation’s Best Practices in Patient and Family Engagement by the Caregiver Action Network
  • Top 10 Joint Replacement hospital by Orthopedic Network News
  • Top 100 Health Systems with Great Women’s Health Programs by Becker’s Hospital Review
  • American Stroke Association Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll
  • Exemplar recognition for family presence by the Institute for Patient- and Family-Centered Care
  • Delmarva Foundation Excellence Award for Quality Improvement

 

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At AAMC, Diversity inspires inclusion, and inclusion includes you! 

 

 

Our value and commitment to diversity, equity and inclusion is the core value embedded throughout the fabric of the AAMC healthcare system. We recognize, celebrate, promote and embrace these values of service excellence in every encounter with our patients and families, employees, suppliers, and communities.

 

- Tamiko L. Stanley, Head Of Diversity & Inclusion

 

 

 

 

 

 

 

 

Featured Jobs

Treatment Assistant - Pathways - Temporary Full Time - Shifts Vary
This is a temporary ful time positionThis position is responsible for the general supervision of Pathways residents and their activities, milieu management and facilitation of group meetings. Services are delivered under supervision of a program manager or other assigned staff. Assists counseling and nursing staff with general resident care duties as needed. This individual must have a general understanding of substance use disorders and awareness that patient may have co-occurring mental health issues. Pathways provides multiple levels of care; every staff member has a role in our patients’ success. Staff may be asked to work in other areas of treatment or administration as needed. Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides supervision of resident environment and activities, including setting limits and providing interventions as needed in collaboration with clinical staff.Orients new patients to Pathways treatment program, review patient rights and responsibilities individually and as a group. Assist and accompany patients during discharge processes.Transports patient to and from groups, breaks, meals, outside meetings and appointments as needed.Supervises patients during breaks and leisure activities, communicates with primary counselors to manage emergent and complex patient issues including issues arising in milieu management.Performs inventory of required treatment materials and replenishes as needed. Conducts room searches and drug testing according to shift and program standards.Maintain awareness of patient room assignments and counselor/case manager patient assignments; communicate in a timely manner with patient’s counselor or other staff as needed if issues ariseMaintains chart documentation, under supervision according to Joint Commission, COMAR and Pathways’ requirements.Attends and participates in clinical inpatient team meetings, multidisciplinary clinical staff meetings along with in-service and other assigned trainings.Facilitate weekly didactic, focus, and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence. Work collaboratively with patient and multi-disciplinary teams, under supervision, to provide care to each patient based on their unique needs, strengths, values and preferences.Educational/Experience Requirements:High School diploma.Ability to work flexible hours.Work experience in behavioral health care or personal recovery experience preferredRequired License/Certifications:Valid Maryland driver's license and a driving record with no more than two (2) points.Current American Health Association Health Care Provider Basic Life Support (BLS) CPR certification within 30 days of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.Job Essentials
Treatment Assistant - Pathways - Temporary Full Time - Shifts Vary
This is a temporary ful time positionThis position is responsible for the general supervision of Pathways residents and their activities, milieu management and facilitation of group meetings. Services are delivered under supervision of a program manager or other assigned staff. Assists counseling and nursing staff with general resident care duties as needed. This individual must have a general understanding of substance use disorders and awareness that patient may have co-occurring mental health issues. Pathways provides multiple levels of care; every staff member has a role in our patients’ success. Staff may be asked to work in other areas of treatment or administration as needed. Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides supervision of resident environment and activities, including setting limits and providing interventions as needed in collaboration with clinical staff.Orients new patients to Pathways treatment program, review patient rights and responsibilities individually and as a group. Assist and accompany patients during discharge processes.Transports patient to and from groups, breaks, meals, outside meetings and appointments as needed.Supervises patients during breaks and leisure activities, communicates with primary counselors to manage emergent and complex patient issues including issues arising in milieu management.Performs inventory of required treatment materials and replenishes as needed. Conducts room searches and drug testing according to shift and program standards.Maintain awareness of patient room assignments and counselor/case manager patient assignments; communicate in a timely manner with patient’s counselor or other staff as needed if issues ariseMaintains chart documentation, under supervision according to Joint Commission, COMAR and Pathways’ requirements.Attends and participates in clinical inpatient team meetings, multidisciplinary clinical staff meetings along with in-service and other assigned trainings.Facilitate weekly didactic, focus, and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence. Work collaboratively with patient and multi-disciplinary teams, under supervision, to provide care to each patient based on their unique needs, strengths, values and preferences.Educational/Experience Requirements:High School diploma.Ability to work flexible hours.Work experience in behavioral health care or personal recovery experience preferredRequired License/Certifications:Valid Maryland driver's license and a driving record with no more than two (2) points.Current American Health Association Health Care Provider Basic Life Support (BLS) CPR certification within 30 days of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.Job Essentials
Treatment Assistant
Position Objective:This position is responsible for the general supervision of Pathways residents and their activities, milieu management and facilitation of group meetings. Services are delivered under supervision of a program manager or other assigned staff. Assists counseling and nursing staff with general resident care duties as needed. This individual must have a general understanding of substance use disorders and awareness that patient may have co-occurring mental health issues. Pathways provides multiple levels of care; every staff member has a role in our patients’ success. Staff may be asked to work in other areas of treatment or administration as needed. Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides supervision of resident environment and activities, including setting limits and providing interventions as needed in collaboration with clinical staff.Orients new patients to Pathways treatment program, review patient rights and responsibilities individually and as a group. Assist and accompany patients during discharge processes.Transports patient to and from groups, breaks, meals, outside meetings and appointments as needed.Supervises patients during breaks and leisure activities, communicates with primary counselors to manage emergent and complex patient issues including issues arising in milieu management.Performs inventory of required treatment materials and replenishes as needed. Conducts room searches and drug testing according to shift and program standards.Maintain awareness of patient room assignments and counselor/case manager patient assignments; communicate in a timely manner with patient’s counselor or other staff as needed if issues ariseMaintains chart documentation, under supervision according to Joint Commission, COMAR and Pathways’ requirements.Attends and participates in clinical inpatient team meetings, multidisciplinary clinical staff meetings along with in-service and other assigned trainings.Facilitate weekly didactic, focus, and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence. Work collaboratively with patient and multi-disciplinary teams, under supervision, to provide care to each patient based on their unique needs, strengths, values and preferences.Educational/Experience Requirements:High School diploma.Ability to work flexible hours.Work experience in behavioral health care or personal recovery experience preferredRequired License/Certifications:Valid Maryland driver's license and a driving record with no more than two (2) points.Current American Health Association Health Care Provider Basic Life Support (BLS) CPR certification within 30 days of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Treatment Assistant
Position Objective:This position is responsible for the general supervision of Pathways residents and their activities, milieu management and facilitation of group meetings. Services are delivered under supervision of a program manager or other assigned staff. Assists counseling and nursing staff with general resident care duties as needed. This individual must have a general understanding of substance use disorders and awareness that patient may have co-occurring mental health issues. Pathways provides multiple levels of care; every staff member has a role in our patients’ success. Staff may be asked to work in other areas of treatment or administration as needed. Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides supervision of resident environment and activities, including setting limits and providing interventions as needed in collaboration with clinical staff.Orients new patients to Pathways treatment program, review patient rights and responsibilities individually and as a group. Assist and accompany patients during discharge processes.Transports patient to and from groups, breaks, meals, outside meetings and appointments as needed.Supervises patients during breaks and leisure activities, communicates with primary counselors to manage emergent and complex patient issues including issues arising in milieu management.Performs inventory of required treatment materials and replenishes as needed. Conducts room searches and drug testing according to shift and program standards.Maintain awareness of patient room assignments and counselor/case manager patient assignments; communicate in a timely manner with patient’s counselor or other staff as needed if issues ariseMaintains chart documentation, under supervision according to Joint Commission, COMAR and Pathways’ requirements.Attends and participates in clinical inpatient team meetings, multidisciplinary clinical staff meetings along with in-service and other assigned trainings.Facilitate weekly didactic, focus, and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence. Work collaboratively with patient and multi-disciplinary teams, under supervision, to provide care to each patient based on their unique needs, strengths, values and preferences.Educational/Experience Requirements:High School diploma.Ability to work flexible hours.Work experience in behavioral health care or personal recovery experience preferredRequired License/Certifications:Valid Maryland driver's license and a driving record with no more than two (2) points.Current American Health Association Health Care Provider Basic Life Support (BLS) CPR certification within 30 days of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Director - Service Excellence
Position Objective:Develops an integrated patient experience strategic plan, including vision, mission, objectives, strategy, deliverables, project execution, measurement, and results.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsResponsible for oversight of patient experience program, development, implementation, branding, training, and special projects organization-wide.Accomplishes objectives and builds support across various constituencies by engaging leadership and staff in all patient care delivery areas, clinical support, medical group and other departments.Work in partnership with VP, Quality and Patient Safety to ensure adherence to annual budget.Partners with clinical, administrative, and operations leadership to recommend and implement initiatives that continually promote improvements that impact patient experience.Collaborates with departments currently involved in supporting patient experience initiatives (Human Resources, Nursing, Patient Advocacy, Patient Family Centered Care, Marketing, Medical Group, Clinical Education) to ensure a smooth, coordinated operationalization of patient experience strategies and tactics.Develops opportunities for regularly celebrating successes, both at the individual and team level, promotes appropriate use of incentives to support achievements, and encouraging stretch goals recognizing communication, compassion, and coordination as critical keys to success.Understands national and regional benchmarks. Coordinates external bench marking projects and collaborative opportunities with external agencies.Provides in-depth analysis of all patient metrics, patient satisfaction surveys, written and verbal compliments and complaints, and qualitative data from multiple sources.Along with Patient Experience Coordinator, continuously monitors external and internal benchmarks to assess performance levels and recommends short and long-term actions for achieving targets.Coaches, educate, and inspires employees at all levels on patient experience endeavors.Educational/Experience Requirements:Requires a Master’s Degree in related field, at least 5 years’ experience in healthcare.Ability to build relationships, excel in collaborative work environment, communicate clearly and concisely, influence others, and concurrently manage multiple projects effectively. Ability to lead dynamic teams on all patient experience related matters. A thorough understanding of Performance Improvement tools HCAHPS, CMS and patient satisfaction surveys. Expert knowledge in key areas to include patient experience best practices, measurement tools, organizational change, best practices, facilitating and training employees.RequiredLicense/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Director - Service Excellence
Position Objective:Develops an integrated patient experience strategic plan, including vision, mission, objectives, strategy, deliverables, project execution, measurement, and results.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsResponsible for oversight of patient experience program, development, implementation, branding, training, and special projects organization-wide.Accomplishes objectives and builds support across various constituencies by engaging leadership and staff in all patient care delivery areas, clinical support, medical group and other departments.Work in partnership with VP, Quality and Patient Safety to ensure adherence to annual budget.Partners with clinical, administrative, and operations leadership to recommend and implement initiatives that continually promote improvements that impact patient experience.Collaborates with departments currently involved in supporting patient experience initiatives (Human Resources, Nursing, Patient Advocacy, Patient Family Centered Care, Marketing, Medical Group, Clinical Education) to ensure a smooth, coordinated operationalization of patient experience strategies and tactics.Develops opportunities for regularly celebrating successes, both at the individual and team level, promotes appropriate use of incentives to support achievements, and encouraging stretch goals recognizing communication, compassion, and coordination as critical keys to success.Understands national and regional benchmarks. Coordinates external bench marking projects and collaborative opportunities with external agencies.Provides in-depth analysis of all patient metrics, patient satisfaction surveys, written and verbal compliments and complaints, and qualitative data from multiple sources.Along with Patient Experience Coordinator, continuously monitors external and internal benchmarks to assess performance levels and recommends short and long-term actions for achieving targets.Coaches, educate, and inspires employees at all levels on patient experience endeavors.Educational/Experience Requirements:Requires a Master’s Degree in related field, at least 5 years’ experience in healthcare.Ability to build relationships, excel in collaborative work environment, communicate clearly and concisely, influence others, and concurrently manage multiple projects effectively. Ability to lead dynamic teams on all patient experience related matters. A thorough understanding of Performance Improvement tools HCAHPS, CMS and patient satisfaction surveys. Expert knowledge in key areas to include patient experience best practices, measurement tools, organizational change, best practices, facilitating and training employees.RequiredLicense/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
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It is our goal to ensure equity, increase and cultivate diversity, and inspire inclusion in a way that allows remarkable progress to occur and encourages everyone to bring their whole selves to the AAMC experience.

   

 

Employee Wellbeing:

At AAMC, we value our employees, and want them to be happy and healthy. AAMC employees enjoy the benefit of a multitude of wellbeing initiatives, including social outings, healthy cooking classes with AAMC dietitians and partnerships with educational institutions to further their education -- just to name a few things.